Food Service Worker 4 - Banquet Captain, Housing & Food Services

University of Washington•Seattle, WA

About The Position

Housing & Food Services (HFS) has an outstanding opportunity for a Food Service Worker 4 - Banquet Captain to join their team. Housing & Food Services supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service. POSITION PURPOSE Lead and participate in all service aspects of catered events including: gathering, preparing and delivering supplies, setting up and restoring event sites, training and coordinating our student service team and serving food.

Requirements

Possession of, or eligible to obtain a Washington State Food Worker Card and (if required) a Class 12 Liquor License within two weeks of employment, one year of related experience in catering or dining and customer service, AND Possession of Washington State Driver’s License (if required).
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
References that can verify:
Success in interpreting instructions and communications written in English
Success in communicating with customers in waiting tables and/or serving banquets
History of safe operation of small trucks and delivery vehicles
Success in working in environments where there is continuous interaction with guests and staff throughout the work shift
Success executing off-site catered events
Punctuality and satisfactory attendance

Nice To Haves

Ability to use the Internet, email, and Microsoft Outlook, Word and Excel. Familiarity with basic computer skills.

Responsibilities

Review event orders with manager as needed.
Gather supplies and food items in accordance with Banquet Event Order.
Use gathering checklists, timelines and section maps.
Make and/or mix a variety of beverage options such as coffee, non-alcoholic “mocktails”, punch, ice tea, and lemonade; may include occasional bartending.
Operate and re-fuel large delivery trucks according to University policy.
Train all aspects of food service to student staff.
Operate motorized equipment, including pallet jacks, freight elevators and truck lift gates.
Review par levels and advise management or culinary of impending outages and ensures that there are adequate supplies for next day’s deliveries.
Maintain a clean, clear and unobstructed work area.
Pull “hard sets” for next morning deliveries or upcoming events.
Portion and serve meals and drinks at attended events.
Provide professional customer service in all client and guest interaction.
Provide leadership in accordance with department and University policies and procedures serving as an example for the student team to follow.
Clean and maintain catering equipment.
Ensure unit staff are properly trained on using CBORD FSS system by referring them to Dining Systems for training, as well as providing ongoing guidance and feedback.
Take inventory counts using tally sheets from CBORD FSS system.
Perform related duties as assigned.