Food Service Representative - Rotating Weekends -FT - 6:30am-6:30pm

Northeast Georgia Medical Center•Gainesville, GA

1d•Onsite

About The Position

The Food Services Representative (FSR) is primarily a hospitality role responsible for all aspects of service to patients. This includes retrieving meal selections, checking patient trays for accuracy, delivering meals, assisting patients with meal setup, ensuring patient satisfaction, and stocking and maintaining unit pantries. Essential requirements for this position include a pleasant personality, showing kindness and respect for patients, and providing extraordinary services at all times. The FSR must be able to read, understand, and follow directions, diet orders, tray cards, and work assignments. The role involves performing routine, repetitive tasks with frequent interruptions. Numerical ability is necessary for recipe preparation and proper measuring of cleaning agents and chemicals. Good motor coordination and manual dexterity are required for tasks such as preparing food items, serving trays, handling soiled dishes, operating dietary equipment, and cleaning work areas. The FSR must be able and willing to work flexible hours, including during emergency situations, and maintain patience and tolerance toward guests, staff, patients, and family members at all times.

Requirements

One (1) year of customer service related experience.
Good interpersonal skills.
Ability to use cash register computer system.
Ability to count back change.
Ability to read, understand and follow directions, diet orders, tray cards, and work assignments.
Willingness to perform routine, repetitive tasks with frequent interruptions.
Numerical ability is necessary for recipe preparation and proper measuring of cleaning agents and chemicals.
Good motor coordination and manual dexterity are required for various work routines such as preparing food items, servings trays, handling soiled dishes, operating dietary equipment, and cleaning work area.
Able and willing to work flexible hours, such as during an emergency situation.
Must be patient and tolerant toward guests, staff, patients, and family members at all times.

Nice To Haves

High School Diploma or GED.

Responsibilities

Maintains a neat, clean, and well-groomed appearance.
Visits patient rooms and retrieves meal selections from patients prior to meal deliveries.
Assembles, delivers, and picks up patient trays.
Delivers late trays promptly as needed.
Delivers nourishments, snacks, and tube feedings as ordered.
Perform defined work routines, using various dietary utensils, supplies, and equipment as assigned by the Manager.
Provides assistance as needed to the Cook in the preparation and service of meals.
Assist in arranging tray cards, loading food carts, and serving meals.
Wash and store dishes.
Follow cleaning schedules and performs cleaning duties as scheduled.
Follow Federal and State long term care regulations and Dietary Department policies and procedures.
Assist in the receiving and storing food and supplies as needed.
Follow established reporting procedures for supply or equipment needs, damaged or loose fixtures, flooring, tiling requiring replacement or repair, or any unsafe or malfunctioning equipment.
Performs job correctly and safely and observes rules of conduct.
Actively practices principles learned, including, but not limited to, the following topics: universal precautions, fire and disaster, safety, MSDS, CQI, etc.
Participates in CQI program by submitting two suggestions per year for improvement of departmental services.
Performs CQI monitoring as assigned.
Consistently uses proper safety equipment and follows rules of conduct safety.
Knows where MSDS information is located.
Demonstrates high standards of personal hygiene according to departmental policy, including but not limited to: using proper hand washing technique, observing hospital "no smoking" policy, wearing hairnet or hat in food production area, and maintaining neat appearance.