Food Service Manager/ Midtown area

The Turnip Truck•Nashville, TN

45d

About The Position

Purpose: The Kitchen Manager responsibilities are, to prepare purchase, display and promote juices, growlers, sandwiches, deli meats and cheeses, sides and salad bar and to supervise staff to assist with meeting objectives for sales, margin, inventory turns, labor and customer service.

Requirements

Minimum 3-5 years' experience in Prepared Food and/or Juice department or equivalent experience.
Minimum of three (3) year experience supervising teams.
Ability to communicate effectively, both written and verbal.
Proven ability to lead through influencing required.
Must have basic knowledge of math, weights, and measures.
Advanced knowledge of products and ability to reference customer questions.

Nice To Haves

Experience coaching and developing team members preferred

Responsibilities

The Deli/ Juice Bar Supervisor exhibits excellent service for customers and staff and ensures that all department staff is customer focused and provides excellent service
Knows store layout and is aware of products in other departments
Oversees the production, counter, wrapping and packaging responsibilities
The major challenges to this position are to remain abreast of changing owner/customer needs, effective selling techniques, providing the atmosphere in which the product is presented and to supply high quality product that are well merchandised at all times
Receive orders, or ensure proper receiving by department staff, in accordance with established procedures.
Review invoices for accuracy, break into inventory categories.
Establish standards for juicing bar/ deli to meet quality, pricing, margin control, and customer service goals.
Establish and oversee adherence to health and safety standards and practices for department meat cutting and handling.
Plan attractive prepared food, salad bar and displays, using color and texture to enhance.
See that displays are replenished, rotated, checked for quality.
Assist customers with product questions and special orders. Offer samples and suggestions for purchase and preparation in a friendly, courteous manner.
Ensure accurate product labeling and clear, attractive signs.
Get credit from suppliers where applicable for returned or low-quality product. Ensure department waste items are properly disposed of.
Maintain displays, cooler, freezer and prep & storage areas in clean, orderly condition, meeting health department standards.
Maintain department equipment in working order. Advise Food Service Manager or Store Director of equipment repair or replacement needs.
Ensure on-the-job training, assist with performance evaluations and take disciplinary action as needed following established policies.
Ensure department staff are informed of store wide meetings and policy changes.
Perform weekly and monthly inventories.
Cover employee shifts as necessary (vacations, resignations, etc.) They will need to be flexible in their schedules to allow last minute changes.
Work with hot bar and bakery supervisors to supervise other areas of food servise whenever needed.
Familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
Ensure accurate, up-to-date prices of produce products in POS system and shelf tags through coordination with Food Service Manager.
Attend Food Service Team meetings and storewide meetings.
Perform other tasks assigned by Food Service Manager.
Assist customers in all departments, in prompt friendly courteous manner, referring them to other staff when necessary.
Answer & route phone calls.