Food Service Associate - Greenfield Village Outlets (part time)

The Henry Ford•Dearborn, MI

4d•Onsite

About The Position

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate. We are excited to begin seasonal hiring for our Food Services team at the Village Outlets across Greenfield Village. These operations include several key locations such as the Frozen Custard Stand, Mrs. Fisher’s, Sir Jonathan Bennett’s Sweet Shop, Owl Night Lunch Wagon, and Cotswold Cottage Tea Cart, located throughout the Village campus. As a Food Service Associate, you will support daily food service operations by providing prompt, courteous, and professional service while delivering an outstanding guest experience. These venues support signature events including Halloween Nights, Holiday Nights, and Salute to America, where exceptional guest service is essential. During select events, associates may have the opportunity to wear period-appropriate attire. Serving as an ambassador for The Henry Ford brand, you will communicate menu knowledge effectively, utilize positive sales techniques, and interact professionally with guests and team members while upholding the highest standards of customer service, food safety, cleanliness, and operational excellence in a collaborative team environment.

Requirements

Must be at least sixteen (16) years of age
Some high school or equivalent experience may be relevant
Weekday, weekend, evening and holiday availability

Responsibilities

Serves food in a variety of daily food services operations
Performs opening and closing tasks as assigned
Handles cash accurately and efficiently
Possesses knowledge of menu description and can effectively communicate them with guests
Ensures an outstanding guest experience
Interacts and communicates with guests and co-workers in a professional and friendly manner
Possesses knowledge of sales techniques
Assumes responsibility for cleanliness of assigned areas in keeping with the Health & Sanitation guidelines
Handles and stores all equipment properly and with care
Performs other activities as necessary
Acts as a team player, providing expertise within the team and with other team members as appropriate
Adheres to applicable The Henry Ford and the Food service departmental rules and policies