Food Service Assistant III – Call Center | Part-Time | Christiana Hospital - Newark Campus
About The Position
Join ChristianaCare and make a difference every day! We are seeking a Food Service Assistant III to join our dynamic Call Center team within Food & Nutrition Services. In this role, you’ll be the friendly voice behind our patient meal service, helping patients select meals that meet their dietary needs while delivering exceptional customer service. Location: Christiana Hospital Department: Food & Nutrition Services Schedule: Rotating shifts – 6:45 AM to 3:15 PM & 11:00 AM to 7:30 PM (subject to change based on business needs) Status: Part-Time (20/hour weekly) Weekend and holiday rotation required
Requirements
- High school diploma or equivalent required
- Strong communication and customer service skills
- Ability to work in a fast-paced, patient-centered environment
- Familiarity with modified diets, fluid restrictions, and nutritional guidelines
Nice To Haves
- Experience with food service and call center systems preferred
- ServSafe certification a plus
Responsibilities
- Receive and process patient meal selections via phone using CBORD and other systems
- Guide patients through menu options based on their dietary restrictions
- Adjust menus according to diet orders and nutritional guidelines
- Collaborate with dietitians, technicians, and other staff to resolve food service issues
- Operate dishwashing and pot-washing equipment as needed
- Participate in patient satisfaction initiatives
- Maintain safety and sanitation standards in all tasks
Benefits
- Competitive pay with weekend shift differentials
- Generous paid time off
- Outstanding benefits starting on day one — medical, dental, and vision
- Inclusive and supportive culture where every team member is valued
- Opportunities for growth in one of the nation’s most respected health systems
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
