Food Service Assistant 2

Mercyhealth Wisconsin and Illinois•Crystal Lake, IL

11d•$16 - $26

About The Position

Essential Duties and Responsibilities Reads patient tray ticket orders and places items on trays. Delivers / serves patient trays, snack and supplements Assist patients with opening any items Collects patient trays from room, stacks dirty dishes on cart and returns cart to kitchen Operates dish machine Performs daily / weekly cleaning tasks Washes and sanitizes dishes, pots and pans, and kitchen equipment Maybe required to filter hot oil with mesh strainer and/or change oil in fryers Serves cafeteria customers Operates cash register Portions food items as directed Replenishes stock with proper rotation Takes and records food temperatures Takes and records equipment temperatures Cleans and sanitizes work area, tables, and cabinets Collects and places garbage and trash in designated containers Follows scripting when delivering patient trays Adheres to department safety and sanitation regulations Use protective barriers (gloves, apron, and proper hair coverings) Excellent customer service skills needed when delivering patient trays Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Requirements

High school diploma or equivalent preferred.
Good interpersonal / communications skills.
LANGUAGE SKILLS Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-to-one to other employees of the organization
Ability to communicate with others in a positive manner
MATHAMATICAL SKILLS Ability to add and subtract.
Ability to perform these operations using units of American money, weight measurements and volume.
REASONING ABILITY Ability to apply common sense understanding to carry out instructions.
Ability to deal with problems
COMPUTER SKILLS Basic computer knowledge needed

Responsibilities

Reads patient tray ticket orders and places items on trays.
Delivers / serves patient trays, snack and supplements
Assist patients with opening any items
Collects patient trays from room, stacks dirty dishes on cart and returns cart to kitchen
Operates dish machine
Performs daily / weekly cleaning tasks
Washes and sanitizes dishes, pots and pans, and kitchen equipment
Maybe required to filter hot oil with mesh strainer and/or change oil in fryers
Serves cafeteria customers
Operates cash register
Portions food items as directed
Replenishes stock with proper rotation
Takes and records food temperatures
Takes and records equipment temperatures
Cleans and sanitizes work area, tables, and cabinets
Collects and places garbage and trash in designated containers
Follows scripting when delivering patient trays
Adheres to department safety and sanitation regulations
Use protective barriers (gloves, apron, and proper hair coverings)
Excellent customer service skills needed when delivering patient trays