Food Server - Asia - Azteca
About The Position
Our mission is to be Waukegan's top gaming and entertainment hub, renowned for our exceptional hospitality and guest experience. We prioritize our team's development and well-being, offering career advancement opportunities, and a culture of enjoyment and fulfillment in the workplace. With a focus on growth and excellence, we're on the lookout for adaptable, coachable individuals who share our passion for hospitality. Join us for a journey of growth and success in Lake County’s fastest-growing industry. A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino
Requirements
- Restaurant servers must possess a working knowledge of the systems used within our company.
- In particular the cocktail server must be proficient in the following:
- Opening and closing procedures
- Food knowledge
- Beverage knowledge
- POS System
- Cash handling procedures
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Nice To Haves
- Bi-lingual a plus
Responsibilities
- Consistently following established sequence of service to provide the highest level of service to our guests
- Building and establishing a personal clientele through guest interaction, name/face recognition
- Anticipating guests needs and responding appropriately
- Responsible for a cash bank to insure quick service for our cash paying guests
- Performing all opening and closing duties daily
- Maintaining cleanliness of shift area and service bar/stations
- Working as a team to insure the highest level of guest satisfaction
- Following all policies and procedures set forth by the company
- Following all health and safety regulations
- Communicating effectively with management and team members alike
- Maintaining the highest level of professionalism with both guests and team members
- Responsible to comply with all managers and direct supervisor requests
Benefits
- Medical, Dental, & Vision
- Voluntary Life, AD&D, & Disability Insurance
- Volunteer Time Off, Ventra Program
- 401K + Employer Match
- Paid Time Off
- Tuition Reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
