Food Server, Cantina Contramar

Fontainebleau Las Vegas•Las Vegas, NV

About The Position

Cantina Contramar is the only U.S. restaurant from world-renowned Chef Gabriela Cámara, bringing her award-winning approach to Mexican seafood and cuisine to Fontainebleau Las Vegas. Rooted in simplicity and tradition, Cantina Contramar offers a bold and thoughtful expression of authentic Mexican dining, with world-class hospitality that makes every meal a celebration. POSITION OVERVIEW As a Food Server at our distinguished luxury resort and casino, you will be an integral part of providing exceptional dining experiences to our esteemed guests. Your role involves delivering impeccable service, showcasing menu expertise, and creating a warm and memorable atmosphere in our world-class dining venues.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required
Knowledge of wine and beverage service
Excellent communication and interpersonal skills, with a friendly and engaging demeanor
Strong attention to detail, time management, and multitasking abilities in a fast-paced environment
Professional appearance and grooming standards in line with the resort's image
Basic math skills for accurate order taking and billing
Exceptional interpersonal skills and a genuine passion for providing top-notch customer service
Present a polished and well-groomed appearance, adhering to the restaurant's dress code and service standards
Ability to thrive in a fast-paced environment, handling multiple tasks and guest interactions during busy periods
Capable of standing for extended periods and lifting trays with food and beverages
Familiarity with food safety regulations and best practices to ensure a safe dining environment
Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.
The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Nice To Haves

Experience as a server in an upscale restaurant or luxury hospitality setting is preferred
Familiarity with point-of-sale (POS) systems is a plus

Responsibilities

Welcome guests with a warm and professional demeanor, escort them to their tables, and create a positive first impression
Provide attentive and personalized service, taking orders accurately and efficiently, and responding promptly to guest requests and inquiries
Demonstrate an in-depth understanding of the menu, including ingredients, preparation methods, and daily specials, to assist guests in making informed choices
Offer recommendations for beverages, appetizers, main courses, and desserts to enhance the dining experience
Collaborate with the kitchen staff to ensure timely preparation and delivery of meals to guests, maintaining appropriate pacing for an enjoyable dining experience
Communicate any special requests, allergies, or dietary restrictions to the kitchen team
Present a diverse range of beverages, including alcoholic and non-alcoholic options, with an emphasis on quality and presentation
Adhere to responsible alcohol service guidelines and verify the legal drinking age of guests when serving alcoholic beverages
Maintain cleanliness and organization of tables, chairs, and dining areas, promptly clearing empty dishes, glassware, and utensils
Set tables with appropriate silverware, glassware, and linens according to established standards
Regularly check with guests to ensure their satisfaction with the food and service, addressing any concerns or requests promptly and professionally
Resolve any guest issues or complaints effectively, escalating matters when necessary
Present bills accurately and professionally to guests, handle payment transactions securely, and provide excellent customer service during the payment process
Work in harmony with kitchen staff, bartenders, and fellow servers to ensure seamless service and a cohesive dining experience
Assist colleagues during peak times and support team members as needed
Assist providing service where food and drinks are finished or prepared tableside
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary