Food Safety & Quality Specialist

Original Template•Phoenix, AZ

15h•$100,000•Remote

About The Position

While most industrial suppliers simply deliver products, Nelson-Jameson delivers solutions. Through our comprehensive product offering and expertly curated food safety programs, we provide customers with the tools they need to produce safe, quality food. Nelson-Jameson is seeking a Food Quality & Safety Specialist to support our customers and internal teams with subject matter expertise in food safety and compliance. In this role, you’ll play a vital role in helping customers solve complex challenges by offering knowledgeable support, accurate recommendations, and practical solutions. Success in this role requires strong communication skills, technical curiosity, a collaborative mindset, and the ability to translate complex information into practical solutions. This role is a great fit for experienced Quality Assurance, Quality Control, or Food Manufacturing professionals who want to make a direct impact on the safety of the food supply chain.

Requirements

Education: Bachelor's Degree in Food Science, Food Technology, Microbiology, Chemistry, Biochemistry, or equivalent experience.
Experience: Minimum 3 years of experience in Quality Assurance, Quality Control, food safety, or a related technical field.
Travel: Ability to travel up to 75% of the time for customer visits, supplier meetings, internal collaboration, and industry events, primarily regionally across California, Texas, and Arizona, but also to other regions of the U.S.
Must possess a valid driver’s license, maintain an acceptable driving record, and hold all required documentation for domestic air travel.

Nice To Haves

Spanish-English Bilingual ability is highly desired.
5+ years in a combination of Quality Assurance (QA), Quality Control (QC), sales, dairy safety practices, cheese cultures, enzymes, sanitation protocols, or related experience.
Previous experience in technical sales or business development within a relevant industry is highly desirable.
Distributor or manufacturer experience selling to industrial food or other sanitary manufacturing facilities.
Proficient in ERP, CRM, and Google Suite tools.
Additional certifications or courses related to Food Safety, Quality Assurance, or HACCP (Hazard Analysis and Critical Control Points) are highly beneficial

Responsibilities

Provide Technical Support: Serve as a technical resource for customers and Strategic Account Managers regarding food safety, sanitation, and quality assurance.
Collaborate with Sales: Work closely with Strategic Account Managers to understand customer needs, develop tailored solutions, and promote product sales in assigned categories.
Drive Sales & Growth: Promote products to new, casual, and core accounts, aiming to maximize sales and gross margin.
Customer Service Excellence: Ensure high levels of customer satisfaction by providing timely, effective, and consistent technical support.
Identify Opportunities: Continuously seek opportunities to expand product offerings and solutions to customers, contributing to overall account growth.
Training & Education: Stay current on product knowledge and provide ongoing education and training for customers and internal teams to ensure optimal use of products and services.
Collaborate Across Teams: Partner with Sales, Product Management, and Marketing to enhance customer experience, promote products, and achieve business goals.

Benefits

Comprehensive benefits
Company-matched 401(k)
Paid time off
Competitive compensation
Company-issued vehicle
Comprehensive Health Benefits with your choice of benefits to match your unique needs
401(k) with company match
Competitive Compensation: Base salary plus commissions with potential earnings of $100,000+
Established sales territory
Paid time off at time of hire
Annual allowance for company-branded clothing
Annual Wellness Stipend & other wellness programs
Company-provided vehicle, cell phone, credit card, and remote work set-up
Autonomy & freedom to manage your own schedule
And much more !