Food Safety & Quality Manager (Food Manufacturing Plant)

Portillo’s • Aurora, IL

5d • $95,000 - $120,000

About The Position

POSITION SUMMARY: The Food Safety and Quality Assurance (FSQA) Manager is responsible for developing and managing FSQA programs for commissary operations and activities that will ensure adherence to finished product standards. This role will lead and handle compliance with company policies, food safety standards, government regulations, manufacturing industry best practices, including but not limited to HACCP, GMPs, and SOPs. The FSQA Manager oversees audits, investigations, and corrective actions, and provides leadership to the FSQA Department. This position is multisite and responsible for FSQA operations in two manufacturing plants in Addison, IL and Aurora, IL. CORE RESPONSIBILITIES Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences: Family: Work together to make everyone feel at home, and we step up when someone needs help Work closely with Operations and Maintenance to drive food safety and quality ownership on the production floor Collaborate with cross-functional teams to ensure quality standards are integrated throughout the production process Develop, recommend, and monitor corrective actions when food safety or quality deficiency is identified Supervise and support the FSQA supervisor and hourly team members, including training, coaching, and managing performance Provide consistent support for hourly team members across both manufacturing plant facilities by maintaining an active presence in one plant while the FSQA supervisor supports the other, ensuring seamless operations and fostering strong cross-facility collaboration Greatness: We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness Implement food safety and quality assurance programs that effectively monitor product quality and manufacturing to ensure compliance with regulatory and finished product requirements Plan, conduct and monitor testing and inspection of materials and products to ensure finished product safety and quality Stay current with changes in food safety laws, regulations, and industry best practices, communicating relevant updates to stakeholders Maintain current library of all GMPs and SOPs ensuring compliance with federal, state, local and organizational laws, regulations, guidelines, and policies Energy: We move with urgency and passion, while maintaining attention to detail Ensure compliance with all quality programs, including GMPs and HACCP Manage HACCP assessments and reassessments, develop and maintain HACCP plans, manage HACCP records Lead continuous improvement initiatives focused on enhancing food safety culture and reducing risk Fun: We entertain our guests, we connect authentically, and we make each other smile Develop and execute training programs that support the company’s objectives regarding quality and food safety Ensure all new regulations are quickly and accurately implemented at both facilities and through suppliers Represent quality assurance on cross-functional teams

Requirements

• Minimum 4 years’ experience in Food Safety or Quality Assurance roles with previous experience working in a food manufacturing plant
• In depth knowledge of food safety requirements including HACCP and GMPs
• Proven track record of successful implementation of food related quality programs
• Knowledge of food labeling, USDA, and FDA
• Ability to multi-task and manage projects concurrently
• Proficient with Microsoft Office Suite
• Strong analytical and problem-solving skills
• Excellent interpersonal skills with ability to create and maintain positive working relationships with vendors, management, and team members
• Exceptional time management skills with proven ability to meet deadlines while maintaining attention to detail
• Ability to read, analyze, interpret, and communicate quality and food safety issues with written reports, business correspondence, policies, and procedures
• Bachelor’s degree in biology, Food Science, or related field
• Ability to sit, stand, and walk as needed, and to use hands and fingers to operate a computer, keyboard, mouse, and telephone for communication
• Comfortable working in environments that may be hot or cold
• Ability to work safely with a variety of chemicals and solvents, following all guidelines outlined in the applicable material safety data sheet
• Ability to occasionally lift and move items weighing up to 20 pounds
• Frequent travel between manufacturing plants in Aurora, IL and Addison IL

Nice To Haves

• One or more of the following certificates/credentials are recommended: HACCP (Hazard Analysis Critical Control Points) SQF (Safe Quality Foods) BRC (British Retail Consortium) Other GFSI (Global Food Safety Initiative)
• Experience bringing a facility to SQF level certification
• Bilingual in English and Spanish a plus

Responsibilities

• Work closely with Operations and Maintenance to drive food safety and quality ownership on the production floor
• Collaborate with cross-functional teams to ensure quality standards are integrated throughout the production process
• Develop, recommend, and monitor corrective actions when food safety or quality deficiency is identified
• Supervise and support the FSQA supervisor and hourly team members, including training, coaching, and managing performance
• Provide consistent support for hourly team members across both manufacturing plant facilities by maintaining an active presence in one plant while the FSQA supervisor supports the other, ensuring seamless operations and fostering strong cross-facility collaboration
• Implement food safety and quality assurance programs that effectively monitor product quality and manufacturing to ensure compliance with regulatory and finished product requirements
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product safety and quality
• Stay current with changes in food safety laws, regulations, and industry best practices, communicating relevant updates to stakeholders
• Maintain current library of all GMPs and SOPs ensuring compliance with federal, state, local and organizational laws, regulations, guidelines, and policies
• Ensure compliance with all quality programs, including GMPs and HACCP
• Manage HACCP assessments and reassessments, develop and maintain HACCP plans, manage HACCP records
• Lead continuous improvement initiatives focused on enhancing food safety culture and reducing risk
• Develop and execute training programs that support the company’s objectives regarding quality and food safety
• Ensure all new regulations are quickly and accurately implemented at both facilities and through suppliers
• Represent quality assurance on cross-functional teams

Benefits

• Participation in a discretionary bonus program based on company and individual performance, among other ingredients
• A monthly technology reimbursement
• Quarterly Portillo’s gift cards
• A bun-believable benefits package that includes medical, dental, and vision insurance along with paid time off , life insurance, and our 401(k) plan with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees