Food Safety Management System Technical Manager

EAGLE Certification Group•Dayton, OH

8d•Hybrid

About The Position

EAGLE is seeking a Food Safety Management System (FSMS) Technical Manager to manage tasks related to the auditor lifecycle and provides support for audit activities and program development. Ensure auditor competence aligning with current standard requirements. Including developing and maintaining technical standards, managing certification assessment databases, ensuring the integrity of assessments, and staying abreast of industry trends to ensure the certification remains relevant and reliable, while collaborating with other departments within the organization to deliver high-quality certifications. At EAGLE Certification Group we are more than a company that specializes auditing services. We embrace a customer-focused culture with an emphasis on quality and teamwork. EAGLE, a certified woman-owned business is founded on the initiative, professionalism and tenacity of our people. Every individual at EAGLE has a voice that is heard, intelligence that is utilized, skills that are enabled and personal ambitions that are encouraged. These traits contribute positively to our business performance. EAGLE empowers people to work collaboratively, creating a synergy where combined outputs are greater than the sum of individual efforts. Our founding principles of Service, Integrity and Value are not just words in our tagline; these values are aspirational in that they provide guidance to each and every one at EAGLE in our day-to-day approach to our shared profession, to the public and to each other. We call this approach, "The EAGLE Way".

Requirements

Bachelor of Science degree in Food Science, Microbiology, Chemistry, or biochemistry.
A minimum of 5 years of work experience in a food related industry.
Working knowledge in GFSI Standard (FSSC, BRCGS, and SQF)
Become or maintain Auditor credential in a GFSI Standard
Travel will be required for trade shows, technical events, and auditor witnessing.
Must be able to clearly and concisely communicate with employees, customers, and auditors.
Must be able to negotiate best compromises as necessary.
Requires high-level proficiency in Microsoft Word, Excel, PowerPoint, Outlook and database software.
Familiarity and experience with Management Systems
For GFSI Programs must have food production or processing experience and understand the principles of HACCP.
Project management and task completion skills
Strong initiative and ability to work independently
Ability to effectively manage multiple audit processes simultaneously.

Responsibilities

Screening and evaluating new auditor candidates, including reviewing credentials, conducting interviews, and approving auditor contracts for service.
Manage, conduct, and review witness audits associated with food standards.
Review annual auditor performance and manage auditor development plans.
Assists with the implementation of new or modified programs.
Responsible for appeals and complaints from food clients.
Responsible for the completion of EAGLE industry code and food sector category tasks.
Assist with internal and external audits.
Responsible for Auditor capacity in respective areas
Provide technical support for quoting in the industry of expertise.
Work with other auditors, clients, and staff members to assist with the management of the audit process.
Develop and deliver training communication as needed