FOOD RUNNER
About The Position
A Food Runner/Expo supports restaurant operations by ensuring accurate, timely, and professional delivery of food from the kitchen to guests while maintaining quality and communication between staff. Overview A Food Runner, sometimes combined with the Expo role, is responsible for bridging the kitchen and front-of-house staff, ensuring that meals are delivered promptly, accurately, and in a presentable manner. This position is essential for maintaining smooth service, guest satisfaction, and operational efficiency in a fast-paced restaurant environment.
Requirements
- Ability to carry multiple plates and move quickly in a high-volume environment.
- Attention to Detail: Ensure orders are correct, properly plated, and meet restaurant standards.
- Communication Skills: Effectively coordinate with kitchen and front-of-house staff.
- Calm Under Pressure: Perform efficiently during busy service periods.
- Customer Service Orientation: Friendly, professional, and attentive to guest needs.
Responsibilities
- Food Delivery: Transport food orders from the kitchen to the correct tables quickly and accurately, ensuring proper temperature and presentation.
- Quality Control: Check each dish against the order ticket, inspect garnishes, portion sizes, and overall plate appearance before serving.
- Communication: Relay special requests, dietary restrictions, and modifications between chefs, servers, and other staff.
- Table Support: Ensure tables are properly set with utensils, napkins, and share plates; refill drinks and assist with clearing dishes as needed.
- Kitchen Assistance: Maintain cleanliness and organization of the kitchen station, polish utensils, and assist with side work.
- Team Collaboration: Work closely with servers, bartenders, bussers, and managers to promote teamwork and efficient service.
- Guest Interaction: Provide courteous and professional service, addressing guest needs and ensuring satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
