BOULUD SUD FOOD RUNNER

MDM Group Marriotts•Miami, FL

12d•Onsite

About The Position

The Busser is responsible for preparing the dining room for service, table maintenance, and contributing to the general flow of the restaurant. The Busser is the backbone that keeps the restaurant working by performing behind-the-scene duties such as polishing glassware and cutlery, preparing the bread station, and setting up and maintaining the coffee station during service tasks. He/She should have the ability to provide the highest standard of service, superior communication and interpersonal skills, exceptional organizational skills, and the ability to handle a high-volume environment. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Requirements

ability to provide the highest standard of service
superior communication and interpersonal skills
exceptional organizational skills
ability to handle a high-volume environment

Responsibilities

preparing the dining room for service
table maintenance
contributing to the general flow of the restaurant
polishing glassware and cutlery
preparing the bread station
setting up and maintaining the coffee station during service tasks
Follow all company safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to the manager
complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
maintain the confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
support the team to reach common goals
listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors