Food Runner

Sonesta Hotels•Columbus, OH

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Food Runner/Expo is responsible for ensuring that food orders are delivered from the kitchen to guest tables promptly and accurately while maintaining high standards of food presentation and quality. This role acts as a crucial link between the kitchen and the dining room, ensuring smooth and efficient service. Job Description Deliver food orders from the kitchen to guest tables swiftly and accurately. - Act as a liaison between kitchen staff and servers, ensuring clear communication and efficient service. - Inspect and ensure all food orders are accurate and meet presentation standards before being served. - Communicate effectively with kitchen staff and servers to prioritize orders and manage ticket times. - Assist with plating and garnishing of dishes as needed. - Set up and stock stations with all necessary supplies. - Maintain a clean and organized expo and service area throughout the shift. - Address guest questions and concerns in a polite and efficient manner. - Follow all health and safety regulations. - Assist in bussing and resetting tables when needed. - Handle any guest complaints or issues with food in a professional manner. - Perform other duties as assigned by the manager.

Requirements

Open availability 5 days a week
Previous experience in a similar role preferred.
Strong communication and organizational skills.
Ability to work in a fast-paced environment.
Ability to stand and walk for 8 hours.
Ability to lift and carry heavy trays.
Attention to detail and an eye for presentation.
Excellent communication skills.
Strong organizational and multitasking abilities.
Ability to remain calm under pressure.
Team player with a positive attitude.
Attention to detail and commitment to quality.

Nice To Haves

Previous experience in a similar role preferred.

Responsibilities

Deliver food orders from the kitchen to guest tables swiftly and accurately.
Act as a liaison between kitchen staff and servers, ensuring clear communication and efficient service.
Inspect and ensure all food orders are accurate and meet presentation standards before being served.
Communicate effectively with kitchen staff and servers to prioritize orders and manage ticket times.
Assist with plating and garnishing of dishes as needed.
Set up and stock stations with all necessary supplies.
Maintain a clean and organized expo and service area throughout the shift.
Address guest questions and concerns in a polite and efficient manner.
Follow all health and safety regulations.
Assist in bussing and resetting tables when needed.
Handle any guest complaints or issues with food in a professional manner.
Perform other duties as assigned by the manager.