About The Position

Dragon Tavern is hiring a Food Runner to be a part of our busy kitchen staff. As a Food Runner, you'll be making sure that our patrons receive the correct orders within a timely manner! Experience in high-volume food and beverage service is important to this position. Dragon Tavern is the food and drink side of The Shed at Smoky Mountain Harley-Davidson. Smoky Mountain Harley-Davidson® isn’t just a dealership — it’s The Rider’s Destination for East Tennessee and the Great Smoky Mountains. Located in Maryville, TN with full-service sister dealerships in Pigeon Forge and Kodak, plus retail locations in Gatlinburg, Tellico Plains, Tallassee, and Bryson City, NC, we bring the Harley-Davidson lifestyle to riders across one of the most iconic riding regions in the world. Come Join Our Team! APPLY NOW!

Requirements

  • Superior communication and customer service skills.
  • Ability to get along with a broad customer base.
  • Experience in high-volume food and beverage service.

Responsibilities

  • Work closely with kitchen staff members to keep the expediting food clear for new orders.
  • Take orders from customers or bar waiter/waitress as needed.
  • Clean trays and tray holders in between use.
  • Deliver food to the appropriate diners.
  • Take orders in the absence of Waiters/Waitresses as needed.
  • Ability to multitask in order to ensure customers get their orders promptly and correctly.
  • Replenishes condiments as needed.
  • Communicate with customers while checking on their satisfaction or taking an impromptu requests.
  • Maintain cleanliness and organization of serving and seating areas.
  • Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
  • Accept cash or credit card payments for product purchases.
  • Keep cash register accurate.
  • Promptly addressing any customer service issues and referring to management if and when necessary.
  • Handle transactions quickly, courteously and accurately.
  • Make menu item recommendations as requested.
  • Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
  • Assist with set-up, organization, and staging of special events.
  • As assigned
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