Food Prep Lead

Circle K•Brunswick, OH

21h•Onsite

About The Position

The Food Prep Lead position at Circle K, Store 2743390 in Brunswick, Ohio, is a full-time role focused on food merchandising, customer service, and operational support. Key responsibilities include ensuring accurate grocery deliveries, maintaining attractive displays, managing inventory, and monitoring food quality and freshness. The lead is expected to provide excellent customer service, prepare and serve food and beverages, and maintain a clean and safe work environment. Additionally, the role involves assisting with financial controls, supervising food prep employees in the absence of the Store Manager, and training new associates. The company emphasizes a culture of pride in its people and service, aiming to make customers' lives easier. Circle K is an Equal Opportunity Employer and complies with the Americans with Disabilities Act, offering reasonable accommodations.

Requirements

Minimum age of 18 years old
High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience
Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills
Ability to communicate information and ideas in a clear and understandable manner
Ability to deal with customers, unanticipated problems or events using standard procedures
Ability to work as scheduled including arriving to work on time
Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools
Ability to perform essential duties and physical functions described below
Ability to work in the conditions described below

Responsibilities

Comply with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly
Complete build-to’s for ordering/purchasing merchandise
Maintain inventory by checking in delivery, pricing items, stocking merchandise according to schematic
Validate deliveries by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered
Prepare displays by assembling, dating and price marking in-store displays
Rotate food items, monitoring quality and freshness measures to protect our customers from illness
Monitor and maintain food preparation area and display cases to attract and retain customers
Assist training new associates (with an emphasis on excellent customer service) when necessary
Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase
Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales
Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
Provides prompt excellent customer service in a courteous, friendly and attentive manner
Greets customers as they enter the area and thanks customers as they leave
Resolves or assists to resolve routine customer concerns within established guidelines
Reports to work on time and follows the dress and appearance code
Prepare and serve quality food and beverage to satisfy the needs of the customer
Maintains safe and clean work environment by complying with procedures, rules and regulations
Sweeping and mopping or cleaning floors
Dusting and/or washing windows, counters, displays, store areas and bathrooms
Picking up and disposing of trash, litter or debris
Inspect store facilities and equipment for safety, cleanliness, and proper working order
Clean, sanitize, and maintain food service equipment to protect our customers from illness
Notifies the Store Manager of any inventory or operating discrepancy
May receive and sign vendor deliveries and verify quality and quantity of product
Follows Company and/or brand guidelines for product breakage or spoilage
Supervises the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager
Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards
Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs
Assists with counseling of employees and provides feedback to help employees improve performance
Follows and ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business
Seeks guidance from the Store Manager and/or appropriate management areas about legal questions or obligations
Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment and property
Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager
Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
Attends job-related meetings (may be required to work irregular hours)
Maintains intradepartmental work flow by fostering a spirit of cooperation
Comply with company policies and procedures
Contributes to team effort by accomplishing related results as needed
Performs all duties with minimal supervision
Performs other duties as assigned by the Store Manager
Keeps and ensures all employees keep accurate time keeping records
May take inventory of supplies and equipment