Food Operations Manager 3

Sodexo•Cincinnati, OH

34d

About The Position

Sodexo is seeking a highly accomplished Food Operations Manager to oversee front-of-house food service operations for a large, fast-paced Corporate Services account in Cincinnati, Ohio. This dynamic, high-profile role requires a leader with the presence, expertise, and confidence to manage multiple cafés, extensive catering services, retail and coffee outlets, and a skilled front-of-house team. You will drive exceptional guest experience through flawless daily service execution, strong client partnership, and strategic planning. The ideal candidate brings deep experience in front-of-house food service leadership, including high-end, large-volume catering; a proven ability to motivate, develop, and manage diverse teams; and a track record of building strong client relationships. Exceptional communication skills, operational acumen, and the ability to elevate service standards in a complex, high-demand environment are critical to success in this role. Corporate Services Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

Requirements

A Bachelor’s Degree or equivalent experience, with a proven track record of strong leadership and management of large-scale operations
Excellent leadership and administrative abilities, including hiring, training, and developing high-performing teams
A commitment to building and maintaining strong client and customer relationships through exceptional service
Hands-on food service and catering experience and thorough knowledge of safety and sanitation standards
The ability to manage multiple priorities, communicate professionally, and deliver outstanding customer service with passion
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

Provide strong front-of-house leadership, ensuring operational excellence and consistent service standards across all units.
Serve as the primary point of contact for clients, vendors, and internal teams, ensuring clear communication and seamless coordination.
Train, mentor, and develop a diverse team, promoting professional growth and sustaining a high-performance culture.
Oversee high-end, large-volume catering operations with an emphasis on exceptional quality, presentation, and guest satisfaction.
Champion a customer-centric service culture that drives engagement, elevates the guest experience, and supports organizational goals.
Build and maintain strong client partnerships with executive presence, leveraging food service systems and tools to streamline and enhance operations.