Food Operations Manager 2

Sodexo Careers•Brattleboro, VT

About The Position

Sodexo is seeking an experienced Food Operations Manager 2 to lead food service operations at Brattleboro Retreat , a nationally recognized, nonprofit psychiatric and addiction treatment hospital located on a scenic Vermont campus. This role is ideal for a hands‑on leader who thrives in a healthcare environment and is passionate about delivering high‑quality food service that supports patient care, staff satisfaction, and overall well-being. Brattleboro Retreat has provided comprehensive mental health services since 1834 , offering inpatient, residential, partial hospitalization, and outpatient programs for children, adolescents, and adults. The facility is widely recognized for its compassionate, patient‑centered approach and high clinical standards, serving patients from across Vermont and New England. As the Food Operations Manager 2, you will oversee daily food service operations while ensuring safety, quality, and service excellence in a behavioral health setting. Key responsibilities include: Manage day‑to-day food service operations including patient dining, retail services, and catering Lead, train, and develop frontline food service teams to drive engagement and performance Ensure compliance with all food safety, sanitation, and regulatory standards (including healthcare and Sodexo policies) Oversee food preparation, production, and service to ensure quality, consistency, and presentation standards Support retail and catering operations, including menu execution, service flow, and customer satisfaction Monitor labor, food costs, and inventory while meeting budgetary and operational goals Partner with clinical, nursing, and facility leadership to support patient experience and special dietary needs Foster a culture of safety, accountability, and continuous improvement

Requirements

2+ years of food service leadership or supervisory experience , preferably in healthcare, behavioral health, or a regulated environment
Demonstrated experience in retail food operations , food preparation , and catering services
Strong people‑leadership skills with the ability to motivate, coach, and develop teams
Knowledge of food safety, sanitation, and regulatory compliance
Ability to work in a fast‑paced, patient‑focused environment while maintaining attention to detail
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

Manage day‑to-day food service operations including patient dining, retail services, and catering
Lead, train, and develop frontline food service teams to drive engagement and performance
Ensure compliance with all food safety, sanitation, and regulatory standards (including healthcare and Sodexo policies)
Oversee food preparation, production, and service to ensure quality, consistency, and presentation standards
Support retail and catering operations, including menu execution, service flow, and customer satisfaction
Monitor labor, food costs, and inventory while meeting budgetary and operational goals
Partner with clinical, nursing, and facility leadership to support patient experience and special dietary needs
Foster a culture of safety, accountability, and continuous improvement