Food Operations Manager 2

Sodexo • Brattleboro, VT

3d

About The Position

Sodexo is seeking an experienced Food Operations Manager 2 to lead food service operations at Brattleboro Retreat, a nationally recognized, nonprofit psychiatric and addiction treatment hospital located on a scenic Vermont campus. This role is ideal for a hands‑on leader who thrives in a healthcare environment and is passionate about delivering high‑quality food service that supports patient care, staff satisfaction, and overall well-being.
Brattleboro Retreat has provided comprehensive mental health services since 1834, offering inpatient, residential, partial hospitalization, and outpatient programs for children, adolescents, and adults. The facility is widely recognized for its compassionate, patient‑centered approach and high clinical standards, serving patients from across Vermont and New England.
As the Food Operations Manager 2, you will oversee daily food service operations while ensuring safety, quality, and service excellence in a behavioral health setting.

Requirements

• 2+ years of food service leadership or supervisory experience, preferably in healthcare, behavioral health, or a regulated environment
• Demonstrated experience in retail food operations, food preparation, and catering services
• Strong people‑leadership skills with the ability to motivate, coach, and develop teams
• Knowledge of food safety, sanitation, and regulatory compliance
• Ability to work in a fast‑paced, patient‑focused environment while maintaining attention to detail
• Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

• Manage day‑to‑day food service operations including patient dining, retail services, and catering
• Lead, train, and develop frontline food service teams to drive engagement and performance
• Ensure compliance with all food safety, sanitation, and regulatory standards (including healthcare and Sodexo policies)
• Oversee food preparation, production, and service to ensure quality, consistency, and presentation standards
• Support retail and catering operations, including menu execution, service flow, and customer satisfaction
• Monitor labor, food costs, and inventory while meeting budgetary and operational goals
• Partner with clinical, nursing, and facility leadership to support patient experience and special dietary needs
• Foster a culture of safety, accountability, and continuous improvement

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree