Food Operations Manager 1

Sodexo Careers • Paul Smiths, NY

6d

About The Position

Let your passion for people be the driver of your success at Sodexo! Sodexo Campus Segment is seeking a hands-on Food Operations Manager 1 to support our dining services team at Paul Smith's College located in Paul Smiths, NY . This vibrant, smaller campus dining account serves approximately 500 student boarders and offers resident dining, retail, conferencing, and catering services. Paul Smith’s College is a private, four-year institution with approximately 750 students in undergraduate and graduate programs. Known as the “College of the Adirondacks,” it is the only baccalaureate-granting institution located within the six-million-acre, world-famous, “forever-wild” Adirondacks in New York’s North Country. Reporting to the General Manager, the Food Operations Manager will help oversee a dedicated and talented team, playing a key role in delivering exceptional service, operational excellence, and a strong culinary guest experience. The ideal candidate will lead front-of-house operations while partnering closely with the culinary team, driving service standards, supporting staff development, maintaining Sodexo programs and systems, and fostering strong client relationships to ensure a high-quality campus dining experience.

Requirements

• Experience in both front-of-house and back-of-house food operations.
• Background in catering coordination and execution.
• Strong leadership, communication, and team-building skills.
• A passion for service excellence and elevating the guest experience.
• Ability to manage multiple priorities in a dynamic environment.
• Commitment to upholding Sodexo standards and values.
• Minimum Education Requirement - Associate's Degree or equivalent experience
• Minimum Management Experience - 2 years
• Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

• Oversee daily front-of-house operations, including multiple dining rooms, catering services, and a campus bistro.
• Mentor and support staff to deliver exceptional guest service across all dining platforms.
• Assist in achieving company and client financial targets through effective planning and execution.
• Build and maintain strong client and customer relationships to ensure high satisfaction.
• Contribute to strategic planning to improve service offerings and operational efficiency.
• Foster a positive, team-centered work environment.
• Ensure all Sodexo policies, standards, and safety expectations are consistently met.

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees