Food & Merchandise Team Lead - Beacon Theatre

MSG Entertainment Holdings•New York City, NY

4d•Onsite

About The Position

Who are we hiring? The Team Lead F&B is responsible for managing the overall operation of the designated stand and supervising employees during events. What will you do? Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents. Opens and closes concession stands and supervises employees throughout the length of the event. Manages the overall operation of the designated stand in accordance with company policies/procedures. Conducts monthly audits, daily inventory and trains and motivates staff. Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity. Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained. Responds to oral feedback from guests on food quality and service. Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards. Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed. What do you need to succeed? Should have at least 2-3 years of supervisory or lead experience in food service. Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws. Food operations/service preferred in accordance with NYC Board of Health regulations. Experience resolving inventory discrepancies. Must have exceptional interpersonal skills and be people oriented. Commitment to providing a high-quality service experience for guests from team and themselves. Must be able to multi-task and prioritize in a deadline-oriented environment. Possess exceptional attention to detail and strong follow-up skills necessary. Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics. Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency. Skilled at working collaboratively and in a team environment. Strong interpersonal skills. Special Requirements This position is part-time and scheduled on an event driven basis. Ability to lift up to 50lbs and pull up to 75lbs. Must be available to work a flexible schedule mostly nights and weekends, holidays required.

Requirements

Should have at least 2-3 years of supervisory or lead experience in food service.
Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws.
Food operations/service preferred in accordance with NYC Board of Health regulations.
Experience resolving inventory discrepancies.
Must have exceptional interpersonal skills and be people oriented.
Commitment to providing a high-quality service experience for guests from team and themselves.
Must be able to multi-task and prioritize in a deadline-oriented environment.
Possess exceptional attention to detail and strong follow-up skills necessary.
Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.
Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.
Skilled at working collaboratively and in a team environment.
Strong interpersonal skills.
Ability to lift up to 50lbs and pull up to 75lbs.
Must be available to work a flexible schedule mostly nights and weekends, holidays required.

Responsibilities

Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.
Opens and closes concession stands and supervises employees throughout the length of the event.
Manages the overall operation of the designated stand in accordance with company policies/procedures.
Conducts monthly audits, daily inventory and trains and motivates staff.
Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.
Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.
Responds to oral feedback from guests on food quality and service.
Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.
Participates in meetings as deemed necessary.
Ensures all safety rules and regulations are followed.