FOOD FRONT OF THE HOUSE ASSISTANT MANAGER - VR - FULL-TIME - VARIED SHIFT

Mesquite Gaming Employment Center • Mesquite, NV

5d

About The Position

The Front of the House Assistant Manager is responsible for overseeing the front of house operation and the handling of guest concerns/incidents when the Front of the House Manager is not available. The Front of the House Assistant Manager is responsible for assisting the Front of the House Manager in managing the front of the house staff, including, but not limited to, training and scheduling.

Requirements

• A minimum of one year previous experience in Food and Beverage management is required.
• Must be analytical and have a strong attention to detail.
• This manager will be able to engage in multiple projects at a time, following timelines and quality expectations of the highest degree.
• Conflict resolution and problem solving with both guests and fellow team members while maintaining company expectations.
• Must be able to make “on the spot” decisions.
• Must be computer literate with an emphasis on Microsoft Word, Excel and Outlook.
• Must be motivated, dedicated, customer service and teamwork oriented.
• Must have excellent communication and leadership skills.
• Must be able to read, write and verbally communicate English.
• S. Nevada Health District Health Card and Alcohol Awareness Card.
• MINIMUM AGE REQUIREMENT: 21 years old

Responsibilities

• Organize and direct departmental meetings and attend all food department meetings.
• Assist in inventory control, order, receive, and complete product requisitions.
• Assist the Front of the House Manager in hiring, training, scheduling, evaluating, and disciplining team members.
• Lead, develop, motivate, evaluate, and coach team members.
• Responsible for the enforcement and staff training regarding all Company and Food Services Dept. front of the house policies and procedures.
• Resolve customer complaints.
• The Assistant Manager is expected to provide cross-functional oversight for secondary food outlets in addition to their primary assigned F&B outlet. This includes monitoring guest service standards, addressing staff requirements, and ensuring smooth operational flow.
• Other job related duties as assigned and instructed by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed