About The Position

As a Food & Beverage Supervisor, you will support in overseeing the daily operations within our F&B Department to ensure exceptional service, quality, and member satisfaction. The ideal candidate is a hands-on leader with a passion for hospitality, a strong eye for detail, and the ability to inspire and manage a team in a fast-paced environment. As a Food & Beverage Supervisor, you will play a key role in maintaining high standards of service, assisting in staff training, and supporting the management team in achieving departmental goals.

Requirements

  • High school diploma or equivalent (required)
  • 4-6 years of experience in the food and beverage industry
  • 1+ year in a supervisory or team lead role (preferred)
  • Strong leadership and team management skills
  • PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.
  • Excellent customer service and communication abilities
  • Good understanding of food safety and hygiene standards (e.g., HACCP)
  • Knowledge of restaurant POS systems (e.g., Toast)
  • Ability to handle complaints and resolve conflicts
  • Attention to detail and organizational skills
  • Multi-tasking in a fast-paced environment
  • Food Handler's Certification
  • Alcohol Service Certification (e.g., TIPS or ServeSafe Alcohol)
  • Pass a pre-employment drug screening + background check.
  • Collection of SSN as part of the background check process will be required.
  • Must be authorized to work in the United States.

Nice To Haves

  • Diploma or degree in Hospitality Management or a related field (preferred)
  • 1+ year in a supervisory or team lead role (preferred)

Responsibilities

  • Supervise daily operations of the F&B department.
  • Ensure high standards of food quality, service, cleanliness, and hygiene.
  • Monitor and manage service flow to ensure prompt and efficient service.
  • Work collaboratively as part of a team to ensure smooth operations
  • Oversee the setup of dining areas and ensure proper presentation.
  • Manage and schedule staff shifts based on business needs.
  • Monitor inventory, place orders, and manage stock levels
  • Train, mentor, and evaluate team members on service standards and protocols.
  • Conduct briefings and ensure team alignment with company goals and customer expectations.
  • Handle minor disciplinary issues
  • Address customer inquiries, complaints, and feedback professionally.
  • Monitor guest satisfaction and implement service improvements.
  • Build relationships with regular members to encourage repeat business.
  • Assist in controlling food and beverage costs and assist with budgeting, and performance targets
  • Ensure proper billing, cash handling, and reconciliation.
  • Help achieve or exceed sales targets and profitability margins.
  • Enforce hygiene, health, and safety standards.
  • Ensure compliance with licensing laws and food safety regulations.
  • Maintain proper documentation for inspections and audits.
  • Prepare shift reports and communicate relevant information to management.
  • Participate in departmental meetings and contribute to operational improvements.
  • Coordinate with kitchen staff and other departments for smooth operations.

Benefits

  • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
  • 401K retirement plan with company matching
  • Health and Dependent care FSA and HSA with company matching
  • Merit-based raises and bonuses
  • 12 PTO Days / 6 Paid Sick Days Prorated Annually
  • Monthly health & wellness and cell phone reimbursement
  • Parental benefits 100% paid up to 6 weeks
  • Friends & Family Discounted PS Use
  • Tuition Reimbursement
  • Paid training
  • A great career path with promotion opportunities.
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