Food & Beverage Supervisor

Omni Hotels & Resorts • Boston, MA

3d

About The Position

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Restaurant Supervisor is responsible for the management of all aspects of the restaurant operation, in accordance with hotel standards. Will direct, implement, and maintain a service and management philosophy which serves as a guide to respective staff directly.

Requirements

• A minimum of two years progressive experience in Food & Beverage and a comprehensive, working knowledge of the hospitality business.
• Ability to always maintain a positive and professional demeanor and composure.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
• Must be able to work a variety of shifts, including weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must have the ability to stand and/or walk for extended periods of time.
• Serve Safe certified | Unexpired TIPs required.

Nice To Haves

• Union environment experience preferred.

Responsibilities

• Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations.
• Understands associate’s positions well enough to perform duties in associate’s absence. Understand local contract and adhere to it.
• Responsible for the day-to-day operation for all restaurant functions, to include efficient and effective running of all events ensuring operating costs are minimized.
• Ensure compliance with health, safety, and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
• Supervise the outlet sanitation operation and timing of service out of the kitchen. Ensures prompt delivery and quality control from point of departure to arrival.
• Must retain and maintain complete knowledge of all food and beverage menu items.
• Responsible for the supervision, upkeep, safety and cleanliness in food preparation areas, refrigeration, storage areas, hallways, corridors, and storerooms.
• Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Perform any other duties required by leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees