Food & Beverage Supervisor

Holiday Inn Club Vacations

About The Position

This role is responsible for assisting in the day-to-day operations of assigned Food & Beverage outlet(s) and overseeing both front- and back-of-house team members. The position helps maintain a fun and welcoming atmosphere, ensuring the outlet is recognized as the restaurant of choice for both guests and employees. Operations must meet property and brand standards, with all food items ordered, prepared, delivered, and rung up accurately.

Requirements

Strong active listening and communication skills
Ability to lead, motivate, and engage a team
Anticipates guest and property needs with a proactive approach
Demonstrates excellent guest service skills
Effectively handles guest inquiries and concerns
Proficient with POS systems
Working knowledge of Microsoft Word and Excel

Responsibilities

Supervise, motivate, and engage team members, including training, scheduling, and directing both kitchen and service staff
Ensure timely and accurate placement of food orders
Enforce proper cash handling procedures and compliance with all related policies
Maintain a clean, safe work environment and ensure exceptional guest service
Manage inventory