Food & Beverage Supervisor

Montage Hotels & ResortsLaguna Beach, CA
17d

About The Position

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage , It’s All Because of YOU! Food and Beverage Supervisor - The Loft Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun . At Montage , we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities , and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us. Your Journey Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge. Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste. Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction. Assist management with scheduling, labor controls, and other administrative duties Assist the Department Manager in the development, implementation and maintenance of service standards Ensur e food and beverages are being served in a professional and timely manner Monitor set up and maintenance of department to ensure all side work is complete Interact with guests to ensure a positive guest experience Deliver on guests’ expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You You love leading teams and working collaboratively You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity

Requirements

  • Ability to work a flexible schedule, including weekends and holidays
  • Ability to collaborate in a team environment
  • Intermediate computer skills
  • Prior micros or other systems experience
  • One year minimum of experience in food and beverage operations

Nice To Haves

  • Luxury hotel experience , a plus

Responsibilities

  • Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
  • Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
  • Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
  • Assist management with scheduling, labor controls, and other administrative duties
  • Assist the Department Manager in the development, implementation and maintenance of service standards
  • Ensur e food and beverages are being served in a professional and timely manner
  • Monitor set up and maintenance of department to ensure all side work is complete
  • Interact with guests to ensure a positive guest experience
  • Deliver on guests’ expectations and have the desire to create WOW moments
  • Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

Benefits

  • Free mea ls
  • Free uniforms and cleaning
  • Ongoing community outreach events
  • Hotel discounts
  • Associates’ events throughout the year
  • Healthcare benefits
  • 401k retirement plan with company matching
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