Food & Beverage Supervisor- Muckleshoot Restaurant

Muckleshoot Casino Resort • Auburn, WA

20h • $29

About The Position

Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism. Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort. Assist in hiring staff, training, scheduling, and assigning duties. Supervise the requisition of all liquor (beer, wine, and other beverages) from the warehouse to all bars, as directed. Respond to callouts and adjust staffing to ensure appropriate coverage. Assist with performance evaluations. Respond to customer complaints and resolve any issues that may arise during service. Maintain the security of goods. Assist in maintaining all departmental team members' files. Train all beverage/bar staff. Keep staff updated on policies, procedures, and special events. Ensure compliance with State Alcoholic Beverage regulations. Ensure proper procedures are adhered to while handling emergency situations. Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel. Other duties as assigned.

Requirements

• Ability to obtain a Class III B gaming license.
• 1 (one) year of experience in bartending is required.
• 1 (one) year of food service and culinary knowledge is required.
• Must maintain a valid WA State Health Card/Food Handlers Permit (required).
• Must have or be able to obtain a Class 12 Alcohol Permit (required).
• Must be 21 years or older.
• Knowledge of health & safety standards, and safety regulations as required.
• Skilled in basic math.
• Ability to demonstrate excellent guest service skills.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions.
• Read, write, and speak English fluently.
• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with guests.
• Read, write, and speak English fluently.

Nice To Haves

• Bartending School or equivalent training preferred.
• Knowledge of wines.
• Knowledge of mixology, beer, and wines, as well as alcohol safety awareness.
• Knowledge of P.O.S. systems.
• Knowledge of BERG liquor dispensing system.
• Knowledge of health & safety standards, and safety regulations as required.

Responsibilities

• Assist in hiring staff, training, scheduling, and assigning duties.
• Supervise the requisition of all liquor (beer, wine, and other beverages) from the warehouse to all bars, as directed.
• Respond to callouts and adjust staffing to ensure appropriate coverage.
• Assist with performance evaluations.
• Respond to customer complaints and resolve any issues that may arise during service.
• Maintain the security of goods.
• Assist in maintaining all departmental team members' files.
• Train all beverage/bar staff.
• Keep staff updated on policies, procedures, and special events.
• Ensure compliance with State Alcoholic Beverage regulations.
• Ensure proper procedures are adhered to while handling emergency situations.
• Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel.
• Other duties as assigned.

Benefits

• Competitive salary of $29.49/hr. with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
• Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed