Food & Beverage Supervisor - Beverage

Caesars Entertainment • Shelbyville, IN

9d • Onsite

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for all floor operations including but not limited to: Hold pre-shift meetings, station assignments, break schedules, evaluating and documenting of performance, covering call outs, handling guest opportunities, team member issues, updating the logbook, requisitioning and issuance of product, audit of clock in and sign in record by shift, evaluation of equipment and stock levels, taking appropriate actions to ensure all areas are in working order, communicating with outgoing and incoming Supervisor/ Managers, evaluating side work, supervision of all staff. Responsible for supervising the training of new Hourly & Supervisory TM’s. Responsible for periodic performance evaluations, progressive discipline.
Must keep and process proper documentation of attendance, discipline, incidents, and schedules, meeting notes, reports and any other related material in a timely manner using the appropriate forms provided. Requires a working knowledge of all equipment, their maintenance and operation including liquor dispensing equipment, soda dispensing equipment, and beer systems. Requires a comprehensive knowledge of products offered recipes, prices, internal control procedures and all Company as well as Department policies. Related tasks include but not limited to scheduling, Over & Shorts, Comment Cards, P&L Briefs & Statements, Business Plan Objectives, Budgeting & Planning, coordination of supervisors span of control. Operate the department following all Indiana Safety and Health guidelines. Any other assigned responsibilities from management.
Obtains optimum efficiency and economy of operations and maximizes profits by performing assigned duties personally or through subordinate staff. development of menus, SOP’s for safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, sautéing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing soups, stocks, sauces, cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for consumption by guests, as well as other duties as assigned. Note – this position will not involve any function involving casino gambling by patrons.

Requirements

• High School diploma or equivalent required, College degree preferred.
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Must be proficient in computer applications Word, Excel, and Outlook.
• Must be certified in an approved alcohol awareness course.
• Must have 3-5 Years experience in High volume, Buffet or Ala Carte Restaurant environment.
• Ability to obtain / renew all required licenses or certification.
• Responsible for fostering a fun environment.
• Responsible for being gracious to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures that behavior and appearance are in compliance with established standards.
• Maintains a professional work environment with management and staff.
• The Positions requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance.
• Handle heat from cooking appliances, food and dish/glass/ware washing machines.
• The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols.
• Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).

Nice To Haves

• Casino experience preferred.

Responsibilities

• Responsible for all floor operations including but not limited to: Hold pre-shift meetings, station assignments, break schedules, evaluating and documenting of performance, covering call outs, handling guest opportunities, team member issues, updating the logbook, requisitioning and issuance of product, audit of clock in and sign in record by shift, evaluation of equipment and stock levels, taking appropriate actions to ensure all areas are in working order, communicating with outgoing and incoming Supervisor/ Managers, evaluating side work, supervision of all staff.
• Responsible for supervising the training of new Hourly & Supervisory TM’s.
• Responsible for periodic performance evaluations, progressive discipline.
• Must keep and process proper documentation of attendance, discipline, incidents, and schedules, meeting notes, reports and any other related material in a timely manner using the appropriate forms provided.
• Requires a working knowledge of all equipment, their maintenance and operation including liquor dispensing equipment, soda dispensing equipment, and beer systems.
• Requires a comprehensive knowledge of products offered recipes, prices, internal control procedures and all Company as well as Department policies.
• Operate the department following all Indiana Safety and Health guidelines.
• Obtains optimum efficiency and economy of operations and maximizes profits by performing assigned duties personally or through subordinate staff.
• development of menus, SOP’s for safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, sautéing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing soups, stocks, sauces, cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for consumption by guests, as well as other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED