Food & Beverage Server PT

QUINAULT BEACH RESORT AND CASINO•Hogans Corner, WA

1d•$16 - $16•Onsite

About The Position

JOB PURPOSE: To serve the guests in the Ocean Lounge or Casino Floor. ESSENTIAL JOB FUNCTIONS: • Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities. • Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort & Casino operations. • Develop solutions for customer concerns and continually focus on customer service as our top priority. • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Effectively manage time. • Meet or exceed productivity standards. • Set cocktail tables with management-selected items. • Provide quality food service. • Check guests for proper state identification. • Clean and stock supplies. • Perform proper accounting and cash-handling procedures. • Comply with WLCC regulations concerning guest inebriation. • Perform adequately as backup bartender when needed. • Clear tables of glassware and dirty ashtrays. • Professionally deal with difficult situations/people and must constantly meet deadlines. • Must pay continuous attention to the preparation of drinks, the handling of money, and the operation of the cash register. • Proper preparation and presentation of drink products to guests. • Comply at all times with QBR standards and regulations to encourage safe and efficient resort operations. • Maintain a neat and organized work area. • Travel to conferences. • Entertain potential guests/clients. • Adhere to all QBRC Personnel Policies and Procedures, Title 97 and TERO Policies, and HR Standard Operating Procedures. • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Requirements

Must be 21 years old.
Ability to communicate effectively with the public and other employees.
Knowledge of proper drink service and bar terminology.
knowledge of special wines and wine service, cocktails, and garnishes.
Read, write, and speak English fluently.
6 months of experience as an F&B Server

Nice To Haves

High school diploma or equivalent, or currently enrolled in an equivalency program.
One year of experience.

Responsibilities

Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.
Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort & Casino operations.
Develop solutions for customer concerns and continually focus on customer service as our top priority.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Effectively manage time.
Meet or exceed productivity standards.
Set cocktail tables with management-selected items.
Provide quality food service.
Check guests for proper state identification.
Clean and stock supplies.
Perform proper accounting and cash-handling procedures.
Comply with WLCC regulations concerning guest inebriation.
Perform adequately as backup bartender when needed.
Clear tables of glassware and dirty ashtrays.
Professionally deal with difficult situations/people and must constantly meet deadlines.
Must pay continuous attention to the preparation of drinks, the handling of money, and the operation of the cash register.
Proper preparation and presentation of drink products to guests.
Comply at all times with QBR standards and regulations to encourage safe and efficient resort operations.
Maintain a neat and organized work area.
Travel to conferences.
Entertain potential guests/clients.
Adhere to all QBRC Personnel Policies and Procedures, Title 97 and TERO Policies, and HR Standard Operating Procedures.