Food & Beverage Restaurant Manager

JDM GOLF LLC•Phoenix, AZ

1d•$65,000 - $65,000

About The Position

Join our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club! We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences. Job Summary Under general supervision, the Food and Beverage (F&B) Manager will oversee all aspects of the Adobe Bar & Grille’s food and beverage operation during assigned time period, ensuring exceptional service and quality experiences for members and guests. This is a hands-on position that requires a proactive and engaged approach to managing daily food and beverage operations and leading team. JDM Golf Teammates will role model the core values and behaviors by: Cultivating a positive teamwork environment. Being efficient with time at work. Communicating effectively with management, co-workers, and guests. Being flexible. Maintaining integrity in all conversations and actions. Consistently reporting to work on time prepared to perform duties of position. Following internal procedures and external regulations; and reporting issues to management.

Requirements

Bachelor’s degree in hospitality management, business administration or a related field strongly preferred. HSD/GED required. Minimum 3 to 5 years’ experience in food and beverage management, preferably for a golf club or outlet for a resort/hotel.
Strong leadership skills.
Strong communication and interpersonal skills.
Ability to address issues promptly and make informed decisions.
Dedicated to meeting the expectations and requirements of the members and guests.
Ability to multi-task.
Demonstrates a commitment to maintaining high quality service standards.
Remains calm under pressure.
Skilled at active listening, retaining knowledge and acting upon it.
Open to change.
Ability to use POS system.
Ability to use employee self-service on company’s human resources/payroll database
Position may utilize golf carts; thus, must have a valid driver’s license.
Must be at least 21 years of age.
Must be a Certified Food Protection Manager (CFPM).
Must be certified with Arizona Title 4 Management Alcohol Training.
Regular attendance is required. Additional hours including weekends and holidays may be required on a regular basis to fulfill duties of position. At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Responsibilities

Leadership and Oversight: Direct and oversee all food and beverage operations within the Restaurant, ensuring alignment with the strategic goals set by the Senior Management.
Operational Management: Develop and implement operating procedures, policies, and standards to ensure efficient and high-quality service across all Adobe Bar & Grille food and beverage operations, including the beverage cart and halfway attendants.
Staff Supervision and Development: Supervise, mentor, and train team members, conducting regular performance evaluations and providing continuous development opportunities. Implement coaching and corrective action plans as needed. Consults with Adobe Senior Management and/or Human Resources, as necessary.
Quality Control: Ensure adherence to food safety and sanitation standards. Conduct regular audits and inspections to maintain compliance with health regulations.
Customer Relations: Address and resolve guest complaints related to food, beverages, or service promptly and professionally. Work with the management team to improve guest satisfaction.
Inventory and Cost Management: Oversee food and beverage inventory management, including ordering, receiving, and controlling food and beverage supplies. Conduct regular audits to manage costs effectively and prevent loss.
Strategic Scheduling: Manage the weekly staff schedule to ensure adequate coverage and optimal operation efficiency.
Cross-functional Training: Participate in cross-training within Banquets to understand the overall operation, providing a comprehensive service approach.
Event Management: May oversee food and beverage team during large group outings and special events, ensuring exceptional guest experiences.
Reporting and Audits: Conduct regular audits of staff inventories and paperwork, assist with opening and/or closing paperwork, and ensure accuracy in all administrative procedures and processes in a timely manner.
Manager on Duty (MOD): Serve as the Manager on Duty for Restaurant operation as needed, ensuring smooth and continuous operations.
Actively participates in meetings and training session.
Drafts and formats memos, emails, and reports in accordance with Adobe Bar & Grille guidelines and protocols.
Performs all other related duties, as assigned. May be requested to assist with projects from time to time.