Food & Beverage Outlets Manager (Vail, CO, US)

Vail Resorts • Vail, CO

41d • $70,000

About The Position

The Hospitality Manager ensures exceptional guest experiences by leading a team of associates and overseeing daily operations. This role enforces grooming and safety standards, maintains inventory and cleanliness, and supports staffing and employee development. A hands-on leader, the Manager upholds company standards, fosters teamwork, and proactively addresses guest and operational needs.

Requirements

• Experience in hospitality or supervisory roles preferred.
• Strong leadership, interpersonal, and communication skills
• Knowledge of inventory management and safety protocols.
• Physical ability to perform tasks involving lifting, bending, and extended standing or walking.
• Professional appearance and adherence to company standards.
• Ability to read and verify information across various formats.
• Flexibility to work varied shifts, including weekends and holidays.
• High school diploma or equivalent; hospitality training or certification is a plus

Responsibilities

• Lead and supervise associates to deliver cohesive and high-quality guest service.
• Ensure staff grooming and attire meet company standards.
• Manage opening and closing procedures, including setup, cleaning, and securing the premises.
• Maintain organized and clean storage areas, ensuring FIFO compliance.
• Conduct inventories and requisition supplies as needed.
• Oversee dining room operations, ensuring guest safety, comfort, and seating efficiency.
• Submit and follow up on maintenance work orders.
• Support recruitment, training, scheduling, evaluation, and coaching of staff.
• Enforce safety and company policies; report incidents and complete required certifications.
• Uphold confidentiality and safeguard company assets.
• Welcome and assist guests, including individuals with disabilities, in line with company standards.
• Communicate clearly and professionally with guests and team members.
• Promote a collaborative work environment and support team goals.
• Recommend and implement improvements in efficiency, quality, safety, and cost-effectiveness.
• Perform physical tasks such as lifting up to 50 lbs, navigating stairs/ramps, and operating equipment.
• Execute additional duties as assigned by supervisors.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees