Food, Beverage & Outlet Supervisor
About The Position
Monitors casino food and beverage outlets and administers the policies and procedures set forth by Mohegan Pennsylvania. Responsible for the daily activities of food and beverage department personnel. Sets and maintains service and quality standards throughout all the outlets. Ensures full training of the food and beverage team members. Responsible for front of house operations including hiring, training, scheduling, supervising, food and beverage quality, service standards and product development. Performs special services as required. Recommends performance as well as termination decisions in conjunction with disciplinary process. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.
Requirements
- Previous supervisory experience in food and beverage preferred
- Two years’ alcohol and food server, bartender or butler experience in a high volume, casino floor environment
- Must possess labor scheduling aptitude and experience
- Must have strong organizational, managerial and communication skills
- Must be able to work various shifts and flexible hours
- Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment
Nice To Haves
- Previous supervisory experience in food and beverage preferred
Responsibilities
- Monitors casino food and beverage outlets
- Administers the policies and procedures set forth by Mohegan Pennsylvania
- Responsible for the daily activities of food and beverage department personnel
- Sets and maintains service and quality standards throughout all the outlets
- Ensures full training of the food and beverage team members
- Responsible for front of house operations including hiring, training, scheduling, supervising, food and beverage quality, service standards and product development
- Performs special services as required
- Recommends performance as well as termination decisions in conjunction with disciplinary process
- Performs other related duties as assigned
- Promotes superior guest service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
