Food & Beverage Multi-Unit Manager
About The Position
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for supervising and managing staff in the F&B FOH department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. Responsible for the overall achievement of department customer service goals. Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Maintains cost control methods and procedures by monitoring consistent pars and inventory. Maintains established quality assurance procedures to ensure acceptable health department and customer service standards. Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible. Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated. BRING US YOUR BEST. Bachelor’s degree (B.A./B.S.) or equivalent from four-year college or university; or four (4) years of related supervisory or managerial experience and/or training; or equivalent combination of education and experience. Previous supervisory experience in a full service or high-volume restaurant preferred. Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting at $65,000 annually
Requirements
- Bachelor’s degree (B.A./B.S.) or equivalent from four-year college or university; or four (4) years of related supervisory or managerial experience and/or training; or equivalent combination of education and experience.
- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.
Nice To Haves
- Previous supervisory experience in a full service or high-volume restaurant preferred.
Responsibilities
- Responsible for supervising and managing staff in the F&B FOH department.
- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
- Responsible for the overall achievement of department customer service goals.
- Responsible for staff development and training programs.
- Responsible for rewards and recognition program to maximize employee engagement.
- Maintains cost control methods and procedures by monitoring consistent pars and inventory.
- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.
- Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible.
- Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
