Food & Beverage Manager
About The Position
The Food & Beverage Manager at Hillwood Country Club is responsible for leading the daily front-of-house operations across all a la carte dining venues, ensuring that every member and guest enjoys a memorable, high-quality dining experience. This is a highly visible position and plays a key role in service training, member engagement, team leadership, and operational execution while demonstrating the highest level of hospitality. The Food & Beverage Manager will act as Manager on Duty (MOD) for lunch, dinner, and member-related dining events, and is expected to uphold the Club’s service standards and cultural values in all daily operations. The Food & Beverage Manager works closely with the Food & Beverage Director to ensure that Hillwood Country Club members are provided top-tier service and dining experiences.
Requirements
- Bachelor’s degree (B.A.) from a four-year degree college or university; or one or two years related. experience and/or training; or equivalent combination of education and experience.
- Minimum of 3 years of supervisory experience required in fine dining or upscale. restaurant.
- Professional, articulate, friendly, and punctual.
- Possess and exhibits the drive to provide exceptional Member service.
- Full-time, flexible hours are required (must be able to work days, nights, weekends, holidays).
- Food safety certification.
- Alcoholic beverage certification.
Nice To Haves
- Country Club experience is preferred.
Responsibilities
- Oversee readiness and cleanliness of all dining areas before each service period.
- Monitor and enforce Club service standards, policies, and safety procedures.
- Coordinate with BOH and FOH staff for smooth service execution and communication.
- Supervise and execute all service staff opening/closing responsibilities.
- Maintain proper inventory levels of menus, silverware, china, and dining room supplies.
- Ensure team adherence to dress code and uniform standards.
- Drive member satisfaction through positive interactions, prompt issue resolution, and high service levels.
- Lead daily pre-shift meetings and training sessions.
- Assist in onboarding, training, and mentoring new service team members.
- Maintain and enforce responsible alcohol service and compliance certifications.
- Monitor reservations and assist in seating plans for optimal flow and experience.
- Maintain dining area safety, cleanliness, and organization.
- Assist with oversight of beverage program operations including liquor, beer, wine inventory, and controls.
- Maintain relationships with wine and spirit vendors; review and recommend beverage selections.
- Support the planning and execution of beverage-related events such as wine dinners and tastings.
- Assist in pricing strategy and costing of beverage offerings to meet budget goals in accordance with Food & Beverage Director.
- Ensure compliance with local and state alcohol regulations, including training and certifications.
- Partner with Food & Beverage Director or lead monthly beverage inventory and cost tracking.
- Assist in table clearing, resetting, and floor service as needed during peak periods.
- Support special event setup, service, and breakdown as assigned.
- Execute and document incident reports, as required.
- Perform other duties as directed by Management
- Adheres to all policies and procedures, memos, and oral instructions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
