Food & Beverage Manager

Kenton LandsErlanger, KY
18h

About The Position

Food and Beverage Manager Job Description Job Title: Food and Beverage Manager Reports To: Executive Director / Director of Operations Job Overview: Silverlake The Family Place is seeking a dedicated Food and Beverage Manager to oversee our foodservice operations. You will be responsible for managing staff, maintaining high standards of service, and ensuring financial profitability across all F&B outlets. Key Responsibilities: Daily Operations: Oversee all aspects of F&B service, including restaurant/bar, fitness café, seasonal waterpark café/bar, birthday parties, and events, to ensure quality and consistency. Staffing: Coordinate daily FOH and BOH foodservice operations. Team Leadership: Recruit, train, and supervise all F&B personnel. Conduct performance reviews and foster a positive, high-energy work environment. Financial Control: Manage departmental budgets, monitor labor costs, and implement waste-reduction strategies to meet KPI goals. Compliance: Enforce strict adherence to health, safety, and alcohol service regulations (e.g., ServSafe, TIPS). Guest Relations: Address customer complaints promptly and professionally to ensure a superior member/guest experience. Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES The candidate must have a proven record of successfully working in the food and beverage industry. A person applying for this position must have strong leadership skills and the ability to manage a large team of employees. You must be willing to guide team members and train them so that they can perform their role more effectively. You must have keen business skills and the ability to meet financial targets. Familiarity with labor laws and the other regulations pertaining to the hospitality industry is a must. You must have the desire to deliver an exceptional level of customer service. have the ability to You must have the availability to work nights and weeekends. Working knowledge of various software programs (POS, restaurant management software) REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE Minimum of 4 years experience in the restaurant field Northern Kentucky Food Manager Certification required within 30 days of hire STAR (Server Training in Alcohol Regulations) certification required CPR, First Aid, and AED for the Professional Rescuer certifications (must be obtained within 60 days of hire)

Requirements

  • proven record of successfully working in the food and beverage industry
  • strong leadership skills and the ability to manage a large team of employees
  • willing to guide team members and train them so that they can perform their role more effectively
  • keen business skills and the ability to meet financial targets
  • Familiarity with labor laws and the other regulations pertaining to the hospitality industry
  • desire to deliver an exceptional level of customer service
  • availability to work nights and weeekends
  • Working knowledge of various software programs (POS, restaurant management software)
  • Minimum of 4 years experience in the restaurant field
  • Northern Kentucky Food Manager Certification required within 30 days of hire
  • STAR (Server Training in Alcohol Regulations) certification required
  • CPR, First Aid, and AED for the Professional Rescuer certifications (must be obtained within 60 days of hire)

Responsibilities

  • Oversee all aspects of F&B service, including restaurant/bar, fitness café, seasonal waterpark café/bar, birthday parties, and events, to ensure quality and consistency.
  • Coordinate daily FOH and BOH foodservice operations.
  • Recruit, train, and supervise all F&B personnel.
  • Conduct performance reviews and foster a positive, high-energy work environment.
  • Manage departmental budgets, monitor labor costs, and implement waste-reduction strategies to meet KPI goals.
  • Enforce strict adherence to health, safety, and alcohol service regulations (e.g., ServSafe, TIPS).
  • Address customer complaints promptly and professionally to ensure a superior member/guest experience.
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