Food & Beverage Manager

Trump Miami Resort Management LLC

2d

About The Position

Organize and manage the activities of the Food & Beverage departments, including but not limited to the Kitchen, Banquet Operations, Restaurants, Room Service and Bars (if applicable), to maintain high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service. Must have extensive wine and beverage knowledge. Must have strong knowledge on beverage and wine.

Requirements

• Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
• Ability to communicate in English, both orally and in writing, with guests and associates, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.
• Interpersonal skills to provide overall guest satisfaction.
• High School graduate or equivalent required.
• At least five years experience in related field preferred.
• Experience with supervision of associates required.
• Food Service Sanitation certification.
• Alcohol Service permit (if state required).

Nice To Haves

• College degree preferred.
• Resort restaurant management experience preferred.
• CPR certification preferred.

Responsibilities

• Plan and direct all functions of the Food & Beverage department to meet the daily needs of the operation.
• Prepare, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments.
• Develop, implement, and monitor schedules for the operation of all food & beverage outlets to achieve a profitable result.
• Participate in the creation and marketing of menu designs to attract a predetermined customer market.
• Implement effective controls of food, beverage and labor costs among all subdepartments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
• Regularly review, evaluate, and respond to customer satisfaction and/or dissatisfaction of the individual outlets; recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.
• Ensure compliance with all policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
• Hire, train, supervise, develop, discipline, counsel, and evaluate line employees according to the policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED