Food & Beverage Manager

Silverlake "The Family Place"Erlanger, KY
just now

About The Position

Food and Beverage Manager Job Description Job Title: Food and Beverage Manager Reports To: Executive Director / Director of Operations Job Overview: Silverlake The Family Place is seeking a dedicated Food and Beverage Manager to oversee our foodservice operations. You will be responsible for managing staff, maintaining high standards of service, and ensuring financial profitability across all F&B outlets.

Requirements

  • The candidate must have a proven record of successfully working in the food and beverage industry.
  • A person applying for this position must have strong leadership skills and the ability to manage a large team of employees.
  • You must be willing to guide team members and train them so that they can perform their role more effectively.
  • You must have keen business skills and the ability to meet financial targets.
  • Familiarity with labor laws and the other regulations pertaining to the hospitality industry is a must.
  • You must have the desire to deliver an exceptional level of customer service.
  • have the ability to
  • You must have the availability to work nights and weeekends.
  • Working knowledge of various software programs (POS, restaurant management software)
  • Minimum of 4 years experience in the restaurant field
  • Northern Kentucky Food Manager Certification required within 30 days of hire
  • STAR (Server Training in Alcohol Regulations) certification required
  • CPR, First Aid, and AED for the Professional Rescuer certifications (must be obtained within 60 days of hire)

Responsibilities

  • Oversee all aspects of F&B service, including restaurant/bar, fitness café, seasonal waterpark café/bar, birthday parties, and events, to ensure quality and consistency.
  • Coordinate daily FOH and BOH foodservice operations.
  • Recruit, train, and supervise all F&B personnel.
  • Conduct performance reviews and foster a positive, high-energy work environment.
  • Manage departmental budgets, monitor labor costs, and implement waste-reduction strategies to meet KPI goals.
  • Enforce strict adherence to health, safety, and alcohol service regulations (e.g., ServSafe, TIPS).
  • Address customer complaints promptly and professionally to ensure a superior member/guest experience.
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