Food & Beverage Manager

Under CanvasSouth Haven, MI
16hOnsite

About The Position

This is a unique opportunity to work outdoors close to some of the country’s most popular national parks. The Food & Beverage Manager is responsible for all onsite food & beverage operations including, but not limited to, restaurant, bar, micro-market, and specialty coffee. The F&B Manager will forecast, plan, and manage all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Manager are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Food and Beverage Manager may serve as a Manager on Duty for the property and should be willing to learn and support all aspects of overall hospitality operation.

Requirements

  • High School Diploma or GED or equivalent work experience
  • 2+ years of Food & Beverage Management experience in a fast-paced, results-driven environment, preferably in hotels or hospitality
  • Knowledge of federal food safety standards and current Food Safety Manager certification required
  • Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets
  • Able to consistently interact with a friendly, enthusiastic, positive attitude with guests and team members
  • Willingness to assist in all roles to support the operation and supporting property General Manager– Ex: working the line, processing guest transactions, work as MOD for property
  • Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
  • Willingness to travel to support in Task Force Roles as needed
  • This position requires the individual to wear and work in personal protective equipment, when applicable.
  • This position requires that the individual is able to lift a minimum of 45lbs independently.
  • Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
  • Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
  • This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

Nice To Haves

  • Previous culinary experience preferred

Responsibilities

  • Contribute to the development of the food and beverage menus
  • Ensure all team members have required certifications for food and alcohol handling
  • Able to travel for task force work at another location when requested
  • Face challenges with resourcefulness and positive attitude
  • Think critically to respond and react quickly to ever changing situations on property
  • Establish and clearly communicate goals and expectations using strong interpersonal skills
  • Professional in all internal and external communications
  • Possess confidence in making decisions for health of the operation
  • Resolve guest and team member issues quickly and efficiently
  • Interview, hire, and execute performance reviews, coaching, and corrective action documents for team members
  • Identify opportunities and create action plans to enhance and optimize food and beverage operation
  • Able to run the department and work independently with minimal oversight
  • Establish and maintain relationships with local businesses, vendors, and communities
  • Be growth oriented
  • Evaluate, develop, and report on NPS and eNPS action plans
  • Monitor financial performance to drive business decisions
  • Set and deliver on goals which support company-wide goals in finance, guest satisfaction, and team member engagement
  • Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline
  • Create positive work environment that is guest-focused
  • Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
  • Collaborate with other members of camp management and the corporate team
  • Prioritize tasks effectively
  • Participate in camp level and company-wide meetings
  • Submit high quality work products in a timely manner
  • Promote company sustainability initiatives
  • Other duties as assigned

Benefits

  • Flexible time off
  • Health Insurance
  • 401K (eligible if work hourly minimum as required by law)
  • Heavily discounted tents for Under Canvas family and friends stays
  • Bar N Ranch lodge and cabin discounts
  • Lifestyle partner brand and industry discounts
  • Employee Assistance Program
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