Food & Beverage Manager

Legends GlobalShreveport, LA
12d

About The Position

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Manager at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Director of Food & Beverage, the Food & Beverage Manager’s primary responsibilities include the following functions in accordance with ASM policies.

Requirements

  • To perform this job successfully, an individual must be able to multitask, work independently and pay close attention to detail.
  • Organize and prioritize work to meet deadlines.
  • Work efficiently under pressure and produce accurate results.
  • Computer literate in Word, Excel and Outlook.
  • Experience in accounting, preferably using Inventory Software.
  • Excellent customer service and computer skills is essential.
  • Must be able to work flexible hours.
  • Must be 18 years of age or older
  • Excellent customer service skills
  • Must be able to pass a background check to include a credit history report and meet corporate minimum requirements.
  • Serve -safe certified
  • Thorough knowledge of financial and cost accounting.
  • Strong orientation to customer service and ability to work with other staff members in the facility
  • Result oriented individual with the ability to meet required budgetary goals.
  • Have the ability to multi-task under extreme deadline pressure in a fast-paced environment
  • Maintain an effective working relationship with team members, exhibitors’ patrons, and others encountered in the course of employment.
  • Ability to work with minimal supervision
  • Ability to work flexible hours based on events, including daytime, evening, weekends and holidays as needed.
  • Must have professional attitude and appearance.
  • Proficient in Microsoft
  • Must be able to sit for long periods of time and work nights and weekends.
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
  • Specific vision abilities required by this job include close vision for review of statistical and other financial records and information.
  • Must be able to sit and or stand for long periods of time.

Nice To Haves

  • Bachelor’s Degree in Food and Beverage or related field preferred
  • Minimum 2 years’ experience in Food & Beverage Management level position.

Responsibilities

  • Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures.
  • Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, and guest experiences for catering and concessions.
  • Communicates with Events for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
  • Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, services, equipment orders, consumption reports and special orders.
  • Manage and work along with the part time staff, contracted staff and guest in the areas of concessions and catering.
  • Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational.
  • Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies, and equipment.
  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed.
  • Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
  • Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements.
  • Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines
  • Direct handling of cash and credit cards in accordance with ASM Global and Shreveport Convention Center policies
  • Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, and final billing accounting.
  • Plan, implement and operate an integrated point of sales system, run reports, process cash & credit card sales during and after events, run settlement reports
  • Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations
  • Act as Department Manager and/or Manager on Duty for events, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facilities
  • Assist Director of F&B to Analyze and maintain department related costs and facilitate reporting
  • Cash & check handling, concessions receipts, and balance accounts.
  • Payroll Maintaining labor cost
  • Other duties as assigned
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