Food & Beverage Manager | The Owners Box

Omni Hotels & Resorts•Dallas, TX

9d•Onsite

About The Position

Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality. Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match. Overview: To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Requirements

Bachelor’s Degree preferred
Previous Restaurant Manager Experience required, with preference given to candidates with high volume experience and strong beer/wine/spirits knowledge
Flexible schedule including evenings, weekends, and holidays
Understanding of financial statements and labor productivity

Responsibilities

To consistently insure the maximum guest information in the restaurant.
Pre-meal meeting conducted with service staff daily.
Supervision of floor during operation.
Ensure that service personnel follow service scenario.
Monitor timing of guest experience.
Handle all complaints to the guests' satisfaction.
To maintain a consistently smooth-running operation.
Service staff on duty as scheduled.
Kitchen, stewarding and cashier staff on duty as scheduled.
Side-stands fully stocked with equipment.
All side-work complete.
Coffee and roll warming equipment functioning.
Insure station rotation in seating.
Assist in seating or service of guests as necessary.
Coordinate all functions in dining room during service.
Monitor productivity of service, kitchen and stewarding staff.
To monitor and critique the quality and consistency of the food product.
Special boards and/or descriptions posted accurately.
Continuously check food quality and presentation coming from kitchen.
Maintain food displays during service.
Monitor guest satisfaction and comments regarding food.
To be familiar with clients so that there is constant recognition of all repeat guests.
Reservations reviewed daily.
Reservations checked against the VIP list from the front desk.
All special attention details handled properly.
To maintain the physical atmosphere and cleanliness of the restaurant.
Staff’s uniform and appearance meet specifications.
Tabletops set to specifications.
All menus inspected daily by hostess.
During service, constantly inspect tabletops, side-stations and tray stands.
Ensure all equipment is in good condition and clean.
Ensure all work areas are maintained neat, orderly and clean.
Ensure all lights and music are adjusted appropriately for each meal period.
To contribute to the profitability of the restaurant through cost control effectiveness.
Administrative responsibilities:
Monthly budget
Monthly volume forecast
Weekly volume forecast
Weekly schedule
Staffing requirements
Weekly payroll forecast
Payroll computation
Bar controls and procedures
Beverage cost
Beverage requisitioning
Food requisitioning
Assist in end-of-month inventory
Bar and dining room security
Constantly perform positive up-selling techniques with service staff.
Expedite table turnover and table resetting.
Implement sales promotions and merchandising programs.
Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
Reconciliation/deposits
Charge procedures
House charge procedures
Check control
Walkouts
Meal period change
Reports
Abstracts
Know and adhere to all company policies and procedures.
Know emergency procedures (including CPR) and work to prevent accidents.
Be familiar with and enforce all policies related to liquor liability laws. Specifically:
Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.
Prohibiting sale of liquor to minors.
Perform any and all other duties assigned and/or required by management.

Benefits

Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city!

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