Food and Beverage Lead Worker

ASM Global•Concord, NC

29d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Lead Worker at Cabarrus Arena & Events Center. This is a part-time, hands-on position assisting in the setup, event day operations, and closing of catering and concessions events.

Requirements

One (1) year of work experience in service-oriented, catering, and concessions environment is preferred
Ability to get along well with others
Basic knowledge of food and beverage service
Basic math ability to accurately count inventory and money
Simple food preparation
Positive attitude
Ability to receive and carry out instructions in a timely manner
Positive, customer service-oriented attitude
Attention to detail

Responsibilities

Assigning tasks to team members
Leading pre-shift meetings and communicating expectations
Training new hires and volunteers on company policies, safety, customer service, food handling, POS operation, and banquet execution
Reinforcing operational standards, procedures, and alcohol compliance
Providing ongoing coaching and feedback
Coordinating all food and beverage logistics before, during, and after events
Ensuring timely and complete setup and teardown of stations and event spaces
Monitoring timing and execution in collaboration with kitchen
Ensuring high-quality guest service at all times
Handling guest concerns or complaints promptly and professionally
Promoting upselling and product knowledge to enhance service
Performing inventory checks before, during, and after events
Monitoring and reporting low stock levels
Ensuring proper equipment use, cleanliness, and maintenance
Enforcing food safety, sanitation, and responsible alcohol service protocols
Maintaining clean and safe work areas
Monitoring and documenting temperature logs and health code requirements
Acting as a liaison between teams (kitchen, F&B management, venue management)
Coordinating event details with clients, chefs, and food service managers
Maintaining clear written and verbal communication
Completing paperwork like stand sheets, captain’s reports, and event summaries
Tracking perishable items, spoilage, and financial discrepancies
Adapting to last-minute changes or special event needs
Troubleshooting issues with staff, operations, or inventory
Willingness to assist in various roles (cooking, cleaning, running, etc.)
Understanding and executing Banquet Event Orders (BEOs) and Concessions Event Orders (CEOs)
Setting up and breaking down event spaces
Supporting buffet and bar presentation and service