Food & Beverage Intern

Hall of Fame Village•Canton, OH

22h•Onsite

About The Position

Job Summary: The Food & Beverage Intern is primarily responsible for assisting the Food & Beverage Director in various aspects of the Food & Beverage (F&B) Operations at the Hall of Fame Village. These responsibilities may include opening and closing the Concessions as needed, food prep and production, stocking, assisting in monthly inventory, delivery of products from vendors, working with our third party F&B operators, and training Concession attendants. Essential Job Functions/Responsibilities: Provide superior guest service to visitors, guests, clients, vendors, and staff. Responsibility for assisting in administration functions including preparing opening/closing checklists, typing standard operating procedures, and counting inventory. Responsible for ensuring the quality of foods and services in order to maintain the utmost satisfaction of guests. Responsible for preparation and presentation of all food items, continuously, ensuring a high level of professional and clean display. Responsible for greeting guests in a clear, business-like, and respectful manner, generating a positive, enthusiastic, and cooperative environment. This includes training Concession attendants on greeting Guests. Take and fulfill orders for food and beverage products. Operate POS; responsible for accepting payment from guests and making change as necessary. Responsible for end-of-day cash procedures and counting drawers with Concession attendants. Assuring the Concessions is fully cleaned, including all equipment and re-stocked at the end of the day. Must show demonstrated ability to meet the company standard for excellent attendance. During downtime, this team member will support other areas of the campus as needed (examples: Center for Performance, Tom Benson Hall of Fame Stadium, ForeverLawn Sports Complex, Fan Engagement Zone). Responsible for cooking and packaging food products which are prepared to order or kept warm until sold. Assuring par levels are maintained for group size. Responsible for protecting public health by operating safe and sanitary facilities. Ensure all food and beverage areas are maintained in a safe and sanitary manner by adhering to regular cleaning and waste management disposal, governed by regulating bodies. Training staff on all handwashing functions, 3 compartment sink functions, food temperature functions, food storage functions. Address complaints and concerns of visitors, guests, clients, vendors, and staff and work professionally to create positive and guest-services oriented solutions. All other duties as assigned. SEASONAL/HOURLY/NON-EXEMPT

Requirements

Minimum of High School Diploma or GED
Currently enrolled in a college or university program
Must be at least 21 years of age due to alcohol sales requirements
Exceptional verbal and written communication skills
Communicate clearly and respectfully with co-workers, volunteers, management, clients, vendors, and guests to help create a positive, enthusiastic, and cooperative event environment
Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required
Must be a flexible and reliable team player, both within own department and entire organization
Ability to work independently while maintaining a high level of performance, working quickly without compromising quality
Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality
Proven ability in Microsoft Office Suite
The ability to lift up to 25 pounds regularly
The ability to work in various Ohio weather conditions, inside and outside
The ability to work with hot, cold, and hazardous equipment as well as operate phones, computers, copiers/scanners, and other office equipment
The ability to move safely over uneven terrain, steps, or in construction zones
The ability to see and respond to hazardous situations
The ability to sit, stand, squat, bend, stoop, twist, walk, and complete repetitive hand and write motions for periods of time as required for the position
Must be able to hear, see, and speak.???
Ability to comprehend instructions and retain information.??
Must have manual dexterity necessary to complete all job duties.????
Must be available to work in Canton, Ohio

Responsibilities

Assisting the Food & Beverage Director in various aspects of the Food & Beverage (F&B) Operations
Opening and closing the Concessions as needed
Food prep and production
Stocking
Assisting in monthly inventory
Delivery of products from vendors
Working with our third party F&B operators
Training Concession attendants
Provide superior guest service to visitors, guests, clients, vendors, and staff
Assisting in administration functions including preparing opening/closing checklists, typing standard operating procedures, and counting inventory
Ensuring the quality of foods and services in order to maintain the utmost satisfaction of guests
Preparation and presentation of all food items, continuously, ensuring a high level of professional and clean display
Greeting guests in a clear, business-like, and respectful manner, generating a positive, enthusiastic, and cooperative environment. This includes training Concession attendants on greeting Guests
Take and fulfill orders for food and beverage products
Operate POS; responsible for accepting payment from guests and making change as necessary
Responsible for end-of-day cash procedures and counting drawers with Concession attendants
Assuring the Concessions is fully cleaned, including all equipment and re-stocked at the end of the day
During downtime, this team member will support other areas of the campus as needed (examples: Center for Performance, Tom Benson Hall of Fame Stadium, ForeverLawn Sports Complex, Fan Engagement Zone)
Responsible for cooking and packaging food products which are prepared to order or kept warm until sold
Assuring par levels are maintained for group size
Responsible for protecting public health by operating safe and sanitary facilities
Ensure all food and beverage areas are maintained in a safe and sanitary manner by adhering to regular cleaning and waste management disposal, governed by regulating bodies
Training staff on all handwashing functions, 3 compartment sink functions, food temperature functions, food storage functions
Address complaints and concerns of visitors, guests, clients, vendors, and staff and work professionally to create positive and guest-services oriented solutions
All other duties as assigned