Food & Beverage Director - Full-Time/Year-Round

Loveland Ski Area • Georgetown, CO

2d • $85,000 - $95,000

About The Position

Oversee all aspects of the Food & Beverage operations located at Loveland Ski Areas (Basin and Valley), maximizing sales and revenue through customer satisfaction and employee engagement. Deliver quality food and beverage and a positive dining experience for guests and Loveland employees. Operations currently include the Loveland Grill, Wedge Bar, Loveland Deli & Coffee Shop and the Rathskeller Bar – all located in the Loveland Basin Lodge; an outdoor BBQ on weekends/holidays located on the deck in front of the Basin Lodge; Ptarmigan Roost Café – located at the top of Ptarmigan Lift; and the Loveland Valley Cafeteria and Fireside Bar located in the Loveland Valley Base Area. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities.

Requirements

• Education from an accredited culinary or Food & Beverage management training program, or equivalent work experience
• Five or more years in upper-level Food & Beverage management, or equivalent education
• Five or more years of experience supervising others, preferably overseeing multiple teams with direct responsibility for leadership positions
• Possession of (or ability to obtain) a valid Colorado Driver's License, with an acceptable driving record.
• Ability to communicate clearly in English - speak and understand verbal and written communications
• Ability to lift/carry up to 50 pounds
• Ability to push/pull up to 100 pounds
• Must be able to work weekends and holidays, year-round, and early morning shifts during the Winter Season
• Strong communication and time management skills with independent decision-making ability
• Ability to manage competing priorities and scheduling, all while motivating a team to accomplish all priorities
• Ability to handle fast paced, potentially high-pressure work environment
• Ability to build, development and maintain a strong and effective leadership team
• Ability to lead a team toward set goals, motivate individual performance, and hold team members accountable to ensure team success
• Ability to step in to perform all duties of any position in the F&B Department at any time, flexibility to move between leader and line level responsibilities quickly
• Ability to work at high altitude, and outdoors in extreme weather conditions when moving between locations
• Organizational skills, attention to detail, and ability to audit own work
• Interpersonal, negotiation, de-escalation and conflict resolution skills
• Ability to self-motivate and self-direct to set and achieve goals
• A passion for continuously improving safety and the guest and employee experiences

Nice To Haves

• ServSafe and TIPS certifications, preferred
• Familiar with Point-of-Sale retail software systems.
• Ability to successfully use Microsoft Office products (Excel, Word, Outlook, Powerpoint)
• Intermediate level or above skier/snowboarder, preferred

Responsibilities

• Ensure work-place safety through proper training and policy/procedure adherence.
• Create and foster an environment where safety is a priority and all team members are comfortable and willing to raise questions and concerns related to safety.
• Ensure compliance with all food safety, health and liquor regulations, and all applicable laws and company policies, through training and auditing practices.
• Develop and ensure compliance with accounting and cash handling procedures
• Manage all aspects of the F&B team member experience including hiring, onboarding, training, performance management, appreciation/recognition and offboarding of team members
• Oversee all menu planning and costing, forecasting, purchasing, preparation, presentation, and inventory management for all food & drink products.
• Responsible for ensuring appropriate cost of sales, net margin and revenue per skier visit.
• Organize, implement, and maintain programs/procedures to ensure smooth daily operations of all outlets
• Strategically plan for improvements to operations in season and from season to season.
• Respond to and resolve guest questions, concerns, and complaints.
• Provide summer catering for events (weddings, groups, etc.) at the Valley Base Area, including promotion, tastings, and delivery of elevated culinary experiences.

Benefits

• Medical; Dental; Vision; Life/AD&D; Short-Term Disability; FSA and HSA Reimbursement Plans; Voluntary Accident, Critical Illness, and Hospital Plans; 401k Plan (traditional & Roth) with current company match; and accrued vacation, earned sick leave, and paid summer holidays
• Free Loveland skiing/riding privileges, and free/discounted access to over 30 other ski areas
• Eligible for potential management bonus based on company, department, and individual performance
• Potential to have an impact on all food & beverage at Loveland Ski Area, to continue to grow our summer events business, and to become an integral member of the broader Loveland leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed