Food & Beverage Attendant

Under Canvas • Pigeon Forge, TN

1d

About The Position

As a Food & Beverage Attendant, you are the main point of contact for our guest dining experience. You will engage with guests at our café style restaurant where you will make recommendations, process transactions, run food and drinks, and support the entire operation as needed. Your goal is to provide stellar service ensuring our guests have everything they need for an enjoyable meal outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Requirements

• Ability to follow direction
• Attention to detail
• Strong communication skills
• Friendly Team-Player
• Food Safety
• Point of Sale (POS) Systems
• Sanitation
• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

Nice To Haves

• High School Diploma or GED
• Food Handler (ServSafe) Certification and TIPS certification
• Restaurant experience preferred but not required

Responsibilities

• You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Cheerfully greet and serve guests at the restaurant counter, answer questions about menu items, provide recommendations, and process transactions accurately in a timely manner
• Actively maintain guest safety by following all food safety and sanitation protocols
• Your passion for the food & beverage industry combined with your commitment to delivering high standards of service will be critical as you help create memorable dining experiences
• Your positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback
• Complete assigned tasks accurately and in a timely manner
• Collaborate and interact professionally with guests, culinary team, and other department co-workers
• Learn and share your knowledge of menu and beverage offerings, local culture and on-site activities
• Provide clear, accurate, complete, and timely communication
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• You value teamwork, quickly step in to help others
• Other duties as assigned

Benefits

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
• Heavily discounted tents for Under Canvas family and friends stays
• Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees