Food & Beverage Assistant Manager

Omni Hotels & ResortsNew Orleans, LA
14d

About The Position

The iconic Royal Orleans is seeking an experienced and dynamic Assistant Food & Beverage Manager to join our leadership team. This position oversees all aspects of daily operations, ensuring the highest levels of service, quality, and guest satisfaction. The ideal candidate will have a passion for fine dining, strong leadership skills, and a proven ability to drive operational excellence.

Requirements

  • 3–5 years of experience in restaurant management, preferably in fine dining or upscale establishments.
  • Strong knowledge of food and beverage service, including wine and spirits.
  • Proven leadership skills with the ability to motivate and inspire a diverse team.
  • Excellent communication and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in restaurant management software and POS systems.
  • Louisana Rospnsible Vendor's Certification required.

Nice To Haves

  • Manager's ServSafe certification (preferred) or willingness to obtain.

Responsibilities

  • Operational Leadership: Assist the General Manager in managing day-to-day restaurant operations, ensuring smooth and efficient service.
  • Supervise and support front-of-house (FOH) and back-of-house (BOH) staff to maintain high standards in service and food quality.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Guest Experience: Monitor the guest experience to ensure exceptional service and address any concerns promptly and professionally.
  • Foster a warm and welcoming atmosphere that reflects the Rib Room’s reputation for excellence.
  • Staff Management: Recruit, train, and develop team members to maintain a skilled and motivated workforce.
  • Assist in scheduling to ensure proper staffing levels while controlling labor costs.
  • Conduct performance evaluations and provide coaching and feedback to staff.
  • Financial Performance: Support the General Manager in achieving financial targets, including revenue, cost control, and profitability.
  • Monitor inventory levels and coordinate with suppliers to manage ordering and cost-effective purchasing.
  • Assist in analyzing financial reports and identifying areas for improvement.
  • Menu & Service Development: Collaborate with the culinary team to ensure menu consistency and quality.
  • Assist in planning and executing special events, promotions, and seasonal offerings.
  • Team Collaboration: Act as a liaison between the General Manager and the staff to ensure clear communication and alignment of goals.
  • Step into the General Manager role in their absence, maintaining operations seamlessly.
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