Food and Beverage Supervisor, Full-Time

OWA Parks & Resort•Foley, AL

About The Position

Under direct supervision of the Food & Beverage (F&B) Director, the F&B Supervisor will monitor their assigned restaurant(s) ensuring swift, positive, and friendly guest service.

Requirements

Must be at least 18 years of age
High school diploma or GED
Must possess a valid state driver’s license
Strong leadership, communication, and supervisory skills
Ability to sit and stand for prolonged periods of time
Fluency with Microsoft Office
Experience with food and beverage point-of-sale inventory systems
Willing and able to work irregular hours including nights, weekends, and holidays
Able to work in sunny, hot, humid, cold and rainy conditions

Responsibilities

Oversee the food and beverage staff and the operations of assigned venues
Consistently demonstrate superior customer service and act as a positive role model for all team members
Convey positive energy and enthusiasm focusing on guest interactions
Immediately address service issues and follow up to ensure guest satisfaction
Direct the daily work activities of assigned personnel
Properly schedule and assign stations while managing labor costs
Maintain filing accuracy in daily logbook
Maintain restaurant cleanliness
Coach, counsel, discipline and train team members in accordance with company policies and procedures
Assist with special and routine projects as necessary
Maintain a professional demeanor and a positive working relationship with all team members
Promote harmony and foster positive attitudes toward the company
Inspire team members with clear direction and get them excited about being a part of the company
Ensure that food is prepared and served according to the desired portions and quality specifications
Ensure adherence to Board of Health standards
Provide support for the Beverage department during the absence of the manager