Food and Beverage Supervisor

Stagecoach Inn & RestaurantSalado, TX
3d

About The Position

The Food and Beverage Supervisor is responsible for supporting the Leaders in the overall management and operation of the food and beverage division. This includes overseeing daily activities, ensuring excellent customer service, maintaining financial performance, and managing staff. The role requires strong leadership skills, attention to detail, and the ability to create a positive and efficient work environment.

Requirements

  • Proven experience in a supervisory or management role in the restaurant industry.
  • Strong understanding of restaurant operations, including food preparation, customer service, and financial management.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work under pressure in a fast-paced environment.
  • Proficiency in point-of-sale systems and basic computer skills.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Certification in food safety or management (e.g., ServSafe).
  • Familiarity with local and state regulations related to the food service industry.

Responsibilities

  • Assist in overseeing daily restaurant / events operations, including opening and closing procedures.
  • Ensure compliance with health, safety, and sanitation standards.
  • Monitor food quality, service, and overall customer satisfaction.
  • Address and resolve customer complaints in a professional and timely manner.
  • Recruit, train, and supervise team members to maintain high standards of performance.
  • Schedule and manage staff shifts to ensure adequate coverage.
  • Foster a positive team environment through motivation, coaching, and conflict resolution.
  • Conduct performance evaluations and provide constructive feedback.
  • Assist in managing budgets, sales goals, and cost controls to maximize profitability.
  • Monitor inventory and place orders to maintain optimal stock levels.
  • Analyze financial reports and implement strategies to improve revenue and reduce expenses.
  • Ensure guests have a positive dining experience by delivering exceptional service.
  • Promote a welcoming atmosphere and address special customer needs.
  • Develop and maintain strong relationships with regular patrons.
  • Support the implementation of marketing campaigns and special events.
  • Encourage upselling and cross-selling techniques among staff.
  • Identify opportunities to grow the business and attract new customers.

Benefits

  • Vision insurance
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
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