Food and Beverage Supervisor

Pyramid Global Hospitality•Newport Beach, CA

20d•$23 - $25•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you! What you will have an opportunity to do: We’re looking for a motivated, people‑first leader to join our team as a Food & Beverage Supervisor. If you’re someone who loves finding solutions, leads by example, and isn’t afraid to push past “the way things have always been,” you’ll fit right in. In this role, you’ll help guide our Food & Beverage team toward both our financial goals and our high standards for guest experience. You’ll make sure the operation runs smoothly day‑to‑day, look for ways to elevate what we’re already doing, and support the team in a way that reflects our mission, values, and the Benchmark culture. If creating great experiences, supporting your team, and improving operations sounds like your kind of work, we’d love to have you with us.

Responsibilities

Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
Take ownership of customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
Assist management with scheduling, labor controls, and other administrative duties
Assist the Department Manager in the development, implementation and maintenance of service standards
Ensure food and beverages are being served in a professional and timely manner
Monitor set up and maintenance of department to ensure all side work is complete
Interact with guests to ensure a positive guest experience
Run and monitor the floor during serving periods, ensuring staff have adequate support.
Deliver on guests’ expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs