Food and Beverage Manager - Waldorf Astoria Chicago
About The Position
Waldorf Astoria is looking for a Food and Beverage Manager to join the food and beverage team in Chicago's Gold Coast! This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 318 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, cocktail lounge, cafe and in-room dining. In this role, you will oversee the hotel's speakeasy, Bernard's, managing a team of 10+, reporting directly to the General Manager of Restaurants & Bars, and assisting in the other 3 food and beverage outlets as needed. The ideal candidate will be an energetic leader with a talent for driving high standards, a passion for creating personalized experiences, and champions a positive culture.
Requirements
- At least 2 years of bar and beverage experience in an upscale / fine dining environment is required.
Nice To Haves
- Prior experience in a union environment and luxury hotel are a plus.
Responsibilities
- Assist in leading, directing and managing all outlets operations including, but not limited to, restaurant budgeting and forecasting, strategic planning, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation
- Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
- Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies
- Ensure guest and team member satisfaction
- Serve and act as Restaurant General Manager in his or her absence
Benefits
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
