Food and Beverage Manager, GlenCove

OLD EDWARDS HOSPITALITY GROUP • Highlands, NC

4d • Onsite

About The Position

The GlenCove Supervisor oversees all aspects of the F&B operation and all its services, involved with creation of concepts and innovating the department while focusing on details, quality and membership. Oversee all outlets Zachary's Restaurant, Pool Deck / Food Truck, Snack Bar, Entertainment Barn- Bowling & Arcade room.

Requirements

• Knowledge of food and beverage operations and preparation is required
• Excellent communication and guest relation skills in English
• The ability to work well with a large group of people in a team environment
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
• Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
• Ability to work a flexible schedule including nights, days, weekends and holidays
• Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs or more
• Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons

Nice To Haves

• A degree in hospitality or business management is preferred
• Previous supervisory experience is desired

Responsibilities

• Assist the Restaurant Manager with training and coaching of staff members on a daily/weekly/monthly/annual basis.
• Create concepts and department innovation, while focusing on detail, quality and customer service
• Consistently check of Food and Beverage quality, restaurant services and Plate presentation
• Liaise on an on-going basis with Restaurant Manager to ensure all Members and Guests needs and requirements will be met
• Provide quick service for last minute changes
• Handling guest issues & requests
• Achievement of budgeted food and beverage sales and labor cost controls
• Completion/ Supervision of payroll & tips / Monthly beverage inventories
• Involvement of weekly scheduling and daily POA's
• Inspect all details of all outlets
• Ensure all SOP's are being followed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed